170: Interview with Mike Hough, CEO of GAT Airline Ground Support

In this interview, Mack speaks with Mike Hough, CEO of GAT Airline Ground Support.

GAT is headquartered in Peachtree City, GA near Atlanta and has approximately 5,000 team members located across at least 48 states and 12 locations in Canada. Mike has purchased nearly 1,000 of Mack's books and has led his "C" level leaders through a book study on Blue-Collar Leadership & Culture: The 5 Components for Building High Performance Teams. Those leaders then began conducting book studies with those who report to them. Then, the cycle was repeated at each leadership level until all of the front line supervisors throughout the entire organization had also participated.

In this episode, you'll hear what GAT has been up to lately and learn how Mike and Mack met. You'll learn what GAT does proactively to ensure the right people are in the right spot which is a key to retaining talent in a high turnover industry. Mike will also share some of the technological innovations that GAT has launched, innovations that make them highly competitive in the airline ground support industry.