#181 AI Can Screen Resumes, But It Can’t Spot Great Humans—Holly Bond Explains Why

Holly Bond, President of Facet Recruitment, is living proof that hiring is still a human game—no matter how fancy the tech gets.

From her days as a franchise owner to leading in the AI hiring era, she shares the real secrets to landing (or making) the perfect hire: build real relationships, take bold risks, and never let an algorithm do all the thinking. Tune in to hear how Holly blends experience, intuition, and a dash of humor to keep recruiting refreshingly human.

Key Highlights of Our Interview:

From Focus Groups to Foundations

“When we launched Facets, we started with brutal honesty: focus groups full of blunt feedback about recruiters. We listened, and we built a company rooted in empathy and care.”

Breaking the Commission Chain

“Recruiting isn’t about commissions; it’s about people. I refused to return to a model where clients matter more than candidates. Instead, I built a team paid for their passion, not percentages.”

Catching What AI Misses

“If AI had done my recruitment, I would’ve slipped through the cracks. Boolean searches don’t see potential outside the box. Humans do. That’s why we look beyond traditional roles, exploring adjacent sectors for talent.”

Spotting the Unsung Stars

“A recruiter’s superpower? Seeing someone’s potential before they do. When I reached out to a candidate in her 60s, she couldn’t believe I meant her. But age? It’s just a number—wisdom wins every time.”

Putting Yourself Out There

“Take risks, be bold, and let people know what you’re looking for. Whether it’s an informational interview or a thoughtful message, putting yourself out there often leads to unexpected opportunities—sometimes even before the job officially exists.”

The True Value of a Strong Network

“A broad network isn’t just about advancing your career; it’s about helping others too. Being able to connect someone to the right opportunity or advice is the most rewarding part of building genuine, lasting relationships.”

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Host: Vince Chan | Guest: Holly Bond

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--Chief Change Officer--
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