#181 From Customer Support to Customer Intelligence
About this episode
What happens when AI moves from customer support automation to true customer intelligence?
In this Season 19 kickoff episode of XTrawAI, Raghu Banda speaks with Italo Belandria, Head of Customer – Americas at Ringover, about how AI is reshaping customer operations, omnichannel communication, and customer success.
- How AI is helping customer teams become more proactive and data-driven
- Why automation still needs empathy and the human touch
- How Ringover is bringing communication, insights, and performance visibility together
You can reach @ Italo Belandria
My LinkedIn @ Raghu Banda
Our Website @ XTraw AI
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