#211 Jennifer Selby Long: Change Management Found Her—Now She’s Fixing Yours

Jennifer Selby Long’s career took a surprise turn when she found herself managing change before “change management” was even a thing. Over the years, she’s cracked the code on why humans resist change—and how to help them embrace it. Now, as a trusted coach for tech leaders, she shares how to move beyond spreadsheets and systems to the real work of change: influencing people, handling conflict, and keeping your sanity intact along the way. 

Key Highlights of Our Interview:

From IT Troubleshooting to People-Centric Change

“Back in the 90s, tech resistance often came down to one thing: it didn’t work well enough. Today, that’s no longer the case. Technology works—it’s the people and their habits that need shifting.”

The Human Side of Digital Transformation

“Digital transformation isn’t just about new tools; it’s about reshaping roles, mindsets, and entire workflows.”

The Power of Hope in Change

“Hope isn’t just a warm fuzzy feeling—it’s a vision of life 12 to 18 months from now, shaped by the best possible outcome of the change. And it has to connect with each person’s ‘why,’ not just the company’s goals.”

Patience: A Leader’s Greatest Ally

“Change happens in waves. While a leader may glimpse the new shore, their team might only see endless water. Impatience doesn’t help—it’s self-awareness and patience that bring everyone along.”

Self-Doubt: It’s Not You, It’s Your Brain

“When self-doubt creeps in, it’s your brain’s saboteur neural networks firing up, not a reflection of your abilities. Recognizing this can stop sabotage before it derails you.”

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Connect with us:
Host: Vince Chan | Guest: Jennifer Selby Long

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--**Chief Change Officer**--
Change Ambitiously. Outgrow Yourself.

Open a World of Deep Human Intelligence for 
Growth Progressives, Visionary Underdogs,
Transformation Gurus & Bold Hearts.

6 Million+ All-Time Downloads.
Reaching 80+ Countries Daily.
Global Top 3% Podcast.
Top 10 US Business.
Top 1 US Careers.

>>>100,000+ subscribers are outgrowing. Act Today.<<<

--Chief Change Officer--
Change Ambitiously. Outgrow Yourself.

Open a World of Expansive Human Intelligence
for Transformation Gurus, Black Sheep,
Unsung Visionaries & Bold Hearts.

EdTech Leadership Awards 2025 Finalist.
20 Million+ All-Time Downloads.
80+ Countries Reached Daily.
Global Top 1% Podcast.
Top 5 US Business.
Top 1 US Careers.

>>>180,000+ are outgrowing. Act Today.<<<