322. Carter Barnhart, Co-founder & CEO of Charlie Health

Today, I'm joined by Carter Barnhart, CEO and co-founder of Charlie Health.

 

Charlie Health provides virtual intensive outpatient treatment for serious mental health and substance use disorders — serving children, teens, and adults across 40 states.

 

In this episode, we discuss making life-saving behavioral healthcare accessible at scale.

 

We also cover:

 

• Securing over 850 insurance contracts

• Proving the ROI of virtual intensive treatment

• Leveraging group-based connection for healing

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Charlie Health Website: www.charliehealth.com 

Charlie Health is Hiring across all roles - reach out to join the team

 

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Chapters:

(00:00) Introduction

(01:15) Charlie Health's mission

(03:10) Proving virtual intensive treatment works

(05:06) COVID as the catalyst

(06:33) Building a world without suicide

(07:10) The care model

(08:25) Community-based referral network

(09:00) Personalized matching and group-based treatment

(10:15) Connection as the foundation

(11:15) Long-term outcomes tracking

(12:26) Insurance accessibility

(13:20) Quality care at scale

(14:32) Transparency

(16:00) Building trust with clinicians

(17:05) Core values

(19:00) Bridging the gap in behavioral healthcare

(20:30) Trust as the foundation of data collection

(21:20) Success stories to combat stigma

(22:35) Destigmatizing high-acuity mental health

(24:15) Moving the needle through shared stories

(26:00) AI augmenting clinician work

(27:50) Charles the AI scribe

(29:00) AI vs. human connection

(30:15) Expansion

(31:30) KPIs

(32:27) Profitability and scholarships

(33:10) Learn more and join the team

(33:40) Conclusion