323. Dr. Muthu Alagappan, Founder & CEO of Counsel Health

Today, I'm joined by Dr. Muthu Alagappan, founder & CEO of Counsel Health.

 

Counsel Health is an AI-native virtual care platform combining medical AI with human doctors to provide accessible, high-quality guidance at a fraction of traditional costs.

 

In this episode, we discuss building the new front door to care.

 

We also cover:

 

• AI-native primary care via messaging

• AI vs. human roles in clinical decisions

• Redefining cost and access for personalized medicine

 

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Counsel Health's Website: https://www.counselhealth.com/ 

 

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Chapters:

(00:00) Introduction

(01:09) Muthu's background

(01:40) What is Counsel Health

(03:08) Patient interaction and care modules

(04:27) From AI to human doctors

(05:38) The clinician side

(06:45) The clinician cockpit

(07:47) The AI healthcare landscape

(09:16) Medical information vs. medical care

(10:38) Re-aggregating fragmented primary care

(12:00) The 10x doctor

(13:45) AI autonomy

(15:00) Will AI replace doctors entirely?

(16:45) Cognitive aspects of primary care 

(18:59) Recent AI healthcare product releases

(20:30) Integration challenges

(22:00) Clinical use cases 

(23:15) Patient adherence challenges

(25:45) Series A fundraising 

(27:15) Scarcity and value in the AI healthcare era

(28:15) Business model challenges

(30:15) Improving quality, lowering cost, and improving access

(31:00) Prevention vs. primary care

(33:00) Wearables and lab data

(34:00) Full-stack convergence vs. singular focus

(35:45) What's next

(36:58) Conclusion