332 How One Salon Owner Turned Her Business Around

In this final episode of our three-part series on the five pillars of salon success, I take a different approach by talking you through the journey of Sarah, a real salon owner who in many ways reflects the journey that salon owners everywhere go through.   

Sarah’s a very good hairdresser, and she definitely doesn’t have a work ethic problem, but despite working harder than ever, doing everything “right” as a stylist, her business was barely surviving. She was exhausted, overwhelmed, and wondering if she’d made a huge mistake.

Over 12 months of working together, everything changed, not because she worked harder still or took on more clients, but because she stopped trying to fix business problems with hairdressing skills. 

Instead, she learned how to run her business the right way. Over the course of 2025, we focused on leadership, systems, money, marketing, team development, and culture and the results were incredible and became the blueprint for my Business School Intensive program. 

This episode shows you what real change actually looks like when you commit to learning the business side of running your salon properly. And if you see yourself in this story, it might just help you decide what you’re going to do next.

IN THIS EPISODE:

• [00:00] Introduction & recap of the five pillars series
• [01:30] The moment how I saw my business changed
• [03:34] “You don’t own a salon, you own a business that happens to do hair”
• [04:27] Meet “Sarah” a talented stylist drowning as an owner
• [05:37] What her life really looked like behind the scenes
• [09:29] The night she finally faced her numbers
• [10:37] Making the decision to get business education
• [20:44] Where Sarah is today, the results after 12 months
• [25:08] Final thoughts and choosing a different future

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast.

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Until next time!
Antony

RESOURCES MENTIONED IN THIS EPISODE:

Free 3-part video series ‘The 5 Things Holding Your Salon Back From Growing (and how to fix them)’
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