341. Problem Solving Hacks for Beginner Short-Term Rental Hosts & Co-Hosts

Today’s expert guest is Lynn Smith, a short-term rental host and co-host for properties in Oklahoma City and the surrounding area. Informed by a mixed background in public health, event planning, and sales, Lynn started her hosting journey in 2020.

She’s a star member of our Hosting Business Mastery Method and has actually taught us so much over the years, that it came time to feature her unique perspective and approach on the podcast.

Specifically, she’s a master at turning hardships into opportunities. We talk about the technology she’s used to manage her business, hard lessons she’s learned to effectively manage a team, and how she maintains healthy boundaries to keep it all running smoothly.

(00:01:23) #STRShareSunday: @ThatLittleLodge

(00:03:02) Lynn’s Initial Short-Term Rental Experience

(00:10:58) Stop Losing Sleep Over Guest Satisfaction

(00:21:53) Overcoming Roadblocks with STR Tech

(00:28:22) Tips for Dealing with Unique Vacation Rental Guests

(00:37:05) Operations Team Structure for a Hosting Business

(00:46:34) Finding Clients as a Professional STR Co-Host

Resources:

• Lynn’s co-hosting business: stayprofamilia.com

• Instagram: @profamilia_homes

• Check out Breezeway Assist

• Check out PriceLabs