350. Hosting Hotline: Managing Guest Expectations for Airbnbs in Revitalized Neighborhoods

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.

Bri asks:

How do I prepare guests for nuisance neighbors? I have a neighbor who lives two houses down and he is senile. He does get really chatty and he has doomsday stories.

The other day, my guest engaged in conversation with him, and the story is always the same about wanting to get rid of the drug dealers in the neighborhood, and the prostitution, and all of these sorts of things. It made my guest so uncomfortable that she sent me a message.

It used to be a rough neighborhood. Now, it's an up-and-coming neighborhood, but it still looks rough around the edges. There's nothing to be afraid of. I'm not sure how to relay that to my guests. Thanks for your wisdom.

(00:02:08) Dealing with Chatty Neighbors at Your Short-Term Rental

(00:04:05) Your Guest’s Experience is Most Important

(00:08:49) Impress Airbnb Guests with Transparency & Honesty

Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.

Resources:

• Relevant Video: How to Improve Check-In Experience for Airbnb Guests

• Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!

• Airbnb Essentials Checklist: hostchecklist.com

Thanks for Visiting is produced by Crate Media.

Mentioned in this episode:

Quiz | Take our quiz to reveal your hosting personality style!

Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!

HBMM | Sign up today at hostmasterclass.com.

StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.