365. Hosting Mastery Spotlight: How I Built a 60-Door Rental Company on 100% Referrals

Today’s expert guest is Colleen Chrien, a hyper-engaged member of our Hosting Business Mastery Method, mom of four young kids, and owner of Picket Fence Properties and Fully Furnished Charleston where she manages a portfolio of 38 long-term rentals and 21 furnished rentals – a mix between short, mid, and long term listings.

We learn all about how she launched her business and landed in Charleston as a long term hub of operations, detail a few pain points on her initial projects, and unpack mindset shifts inspired by challenging life events – how she’s shifted her business goals to align with her vision of the future.

Make no mistake, what we have here today is a true superhero of hosting. Colleen’s a one-woman show, and gets super honest with us about the bottlenecks that she’s identified, from how she’s gone about adding to her team, to the brutal truth about the tidal wave of emerging tech in our industry — there’s no magic button to press!

Her candidness about the journey is a fresh counter to social media’s insistence on impossible “passive income” and “set-it-and-forget-it” narratives. In this industry, we work! And we’re proud of it. We know you’ll be as inspired by Colleen’s story as we are.

(00:01:23) #STRShareSunday: @dellcollective

(00:03:46) Introducing HBMM VIP: Colleen Chrien

(00:10:07) The Evolution of Fully Furnished Charleston

(00:19:11) STR Hiring, Operations & Business Goals

(00:27:36) Colleen’s Short-Term Rental Tech Stack Tips

Resources:

• Click here for full show notes

• Website: fullyfurnishedcharleston.com

• Instagram: @fullyfurnishedcharleston

• Instagram: @colleen_chrien

• Check out Hospitable, PriceLabs, and Breezeway

• Learn about our Hosting Business Mastermind