391: Getting Better at Empathy, with Daniel Goleman

Daniel Goleman: Emotional Intelligence

In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification.

Key Points

The three types of empathy:

• Cognitive empathy – you can sense what people are thinking
• Emotional empathy – you can pick up on other people’s emotions
• Empathic concern – people can tell you care about them

Resources Mentioned

• Emotional Intelligence* by Daniel Goleman
• Building Blocks of Emotional Intelligence* by Daniel Goleman et al.
• A Force for Good* by Daniel Goleman and the Dalai Lama
• Emotional and Social Competence Inventory
• Emotional Intelligence Coaching Certification

Book Notes

Download my highlights from the Empathy primer in PDF format (free membership required).

Related Episodes

• How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
• Have Conversations That Matter, with Celeste Headlee (episode 344)
• Enhance Your Self-Awareness, with Daniel Goleman (episode 353)
• The Power of Vulnerability in Leadership, with Jason Brooks (episode 385)

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