466: Liz Fosslien - How To Deal With Uncertainty, Build Your Career, & Embrace Your Emotions At Work

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Full show notes at www.LearningLeader.com

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Liz Fosslien is the co-author and illustrator of the book Big Feelings and the Wall Street Journal best-seller No Hard Feelings. Liz is an expert on how to make work better. She regularly leads interactive, scientifically-backed workshops about how to build resilience, help remote workers avoid burnout, and effectively harness emotion as a leader. Her work has been featured by TED, Harvard Business Review, The New York Times, The Economist, and NPR.

• Ask yourself… When you look back at your career and think of your best boss and your worst boss… What behaviors did each of them have? How can we embody more of the best boss behavior?
• Set up a regular cadence of not-urgent, developmental meetings with the people you're leading. Show them and prove to them how much you care about them and their career.
  • What have you enjoyed most?
  • What have you not enjoyed?
  • What have you learned?
  • What do you want for your next job?
• Use envy to reveal what you value. But remember, ask yourself if you'd want that person's entire life. Not just the cool part you see on Instagram. The Gretchen Rubin story of feeling envy over seeing someone else publish a book. She used that as fuel.
  • Anger is a signal that something occurred that you didn't like. Acknowledge what you're feeling.
• She met her co-author, Molly West Duffy, on a blind friend date!
• How to deal with uncertainty?
  • Over-communicate - Be transparent
  • Switch from "I need to have this all figured out" to "I'm a person learning to become a manager"
• Pixar recruited animators that were frustrated at their current place of work...
• Liz's research process:
  • Read a lot
  • Talk with academics
  • Learn from practitioners who are applying it
• Work-life balance?
  • It's well-intentioned... but a very individual thing
  • Some people are segmenters
  • Some people are integrators... They like to mix work with friends
  • Both are okay...
• Goal setting: There are long term and short term goals
  • Liz chooses to abandon long term goals to live the life she wants to live
    • She enjoys creative time on the weekends
  • Short-term goals... What's going to make an impact?
• Top 5 priorities - "You have to run into the spike"
• Career/Life advice:
  • DO something. Do the work. Take action
  • See everything as a learning experience... Think, "What can I learn from this?"
    • Liz once worked at a Starbucks and learned a lot about hospitality from it
  • Create an emotional experience