#54 Leadership secrets of the world's #1 Toyota Dealer, Selling 25,000 cars a year, Lease returns crashing in 2024? | Doug Eroh, President and GM of Longo Toyota

In this episode, I'm speaking with Doug Eroh, President and GM of Longo Toyota This episode is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Fullpath - Discover Automotive's Leading Customer Data and Experience Platform. Learn more @ https://fullpath.com/ AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:06) - Doug’s exposure to auto  (00:04:39) - Is LA the largest Toyota market in the world? (00:05:29) - Making the jump from corporate to the retail side of auto (00:07:09) - Officing in the dealership showroom & experiences as the GM of Longo Toyota (00:12:37) - Longo’s scale (00:14:00) - The difference between Doug’s roles at Longo and Penske (00:14:58) - Longo’s structure, amenities, and talent recruitment (00:23:48) - Longo’s tech stack & AI implementations (00:32:13) - What metrics are you tracking daily? (00:37:32) - Thoughts on affordability & leasing (00:42:41) - Is Toyota hurting itself for being undersupplied & staying away from EVs? (00:51:02) - Do you have any concerns right now? (00:54:34) - Where are the opportunities right now? (00:57:36) - How are you attracting talent? Check out Longo Toyota here or get in touch. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.