AI testing, benchmarks and evals

Generative AI's popularity has led to a renewed interest in quality assurance — perhaps unsurprising given the inherent unpredictability of the technology. This is why, over the last year, the field has seen a number of techniques and approaches emerge, including evals, benchmarking and guardrails. While these terms all refer to different things, grouped together they all aim to improve the reliability and accuracy of generative AI.

To discuss these techniques and the renewed enthusiasm for testing across the industry, host Lilly Ryan is joined by Shayan Mohanty, Head of AI Research at Thoughtworks, and John Singleton, Program Manager for Thoughtworks' AI Lab. They discuss the differences between evals, benchmarking and testing and explore both what they mean for businesses venturing into generative AI and how they can be implemented effectively.

Learn more about evals, benchmarks and testing in this blog post by Shayan and John (written with Parag Mahajani): https://www.thoughtworks.com/insights/blog/generative-ai/LLM-benchmarks,-evals,-and-tests