About this episode
When market research firm Kantar handed Copilot licenses to every employee, chaos and creativity erupted. Andy Doyle, Chief People and Agent Officer, joins the WorkLab podcast to share how a wave of maverick experimentation led to 15,000 agents—and the birth of an "agent factory" that's reshaping the enterprise. Hear how frontline innovators, influencer evangelists, and a wild diversity of agent builds forced leaders to rethink control, scale, and what's possible when you let people drive transformation.
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