In this episode of the Futurum Tech Webcast – Women in Tech – Interview Series, I'm joined by Ritu Kapoor, from Automation Anywhere. In our conversation today we're going to cover some exciting news coming out of Automation Anywhere's Innovation Day event, which was held on Wednesday, October 7th.
Ritu is the is head of product strategy at Automation Anywhere, and she focuses on front office automation solutions — RPA, AI and machine learning technology to increase the pace of automation in the front office, back office and any office to help organizations lower operating costs and become more productive. She also heads up competitive and market intelligence for the company, which means if you're playing in the RPA and automation space, she knows what you're doing.
In our conversation, we explored RPA adoption and how it continues to transcend other technologies, especially now when organizations are speeding up all parts of their digital transformation efforts. We also talked about the state of women in tech, some of the inroads we've made and seen, as well as the challenges ahead.
Our conversation then turned to perhaps one of the most exciting announcements to come out of Automation Anywhere's Innovation Day — the announcement about AARI, the Automation Anywhere Robotic Interface. Here are the highlights:
- Ritu walked us through AARI's AI-powered automation technology, which was designed to help organizations quickly and easily connect various business processes and empower employees to work alongside automation technology (in a bot-to-human interface) in a seamless fashion.
- The challenges today's organizations report as it relates to adopting or considering the adoption of automation solutions, which include: - Scale. Only 15% of companies using RPA have scaled past 50 bots - Building business resiliencies is a key challenge/area of focus, and organizations are often not sure of the role automation solutions can play here - Culture around innovation, specifically as it relates to RPA, doesn't exist - Ability to maintain QC over standards, compliance, while still empowering citizen devs
- How the adoption of AI-powered technology like AARI can play a role in both speeding digital transformation as well as in building business resiliency
- The key differentiators of Automation Anywhere's AARI from other automation technology on the market today.
- Some use case examples of how AARI can make employees more productive in the workplace.
- An overview of AARI can help organizations as a whole manage bots and applications by aligning how employees work and making accessing the technology easily by embedding it in browsers, desktops, mobile, and apps that employees use every day (for example, Salesforce).
AARI is available worldwide, with pricing starting at $35/mo/user. For more information on AARI, check it out here
