Breaking Point

0:00If you could design healthcare from scratch, you want to build a system where doctors, pharmacists, and insurers don't work together, don't talk to each other, and don't even share records. You'd imagine something better, where everyone worked together on the same team, and your next doctor visit isn't a cross-town, but often right down the hall. What if a place like this already existed? At Kaiser Permanente, all of your healthcare comes together to keep you healthier and make life easier. Kaiser Permanente, a better idea for healthcare. At US Bank, we believe the most rewarding wins, are when we work like a team. That's why US Bank smartly checking and saving is our design to work together so we can reward you more. That's the power of us. Official bank sponsor of the NFF visit usbank.com today to get started. Remember FDIC, ComboRite 2020, USA, US Bank.

1:04If the American healthcare system were a human body, nurses would be its beating heart. They are the first people a patient interacts with, taking medical histories, running tests, checking vitals, administering medications, and drying tears. They usually spend more time with a patient than any other provider. The job is emotionally demanding and physically taxing. No day, no patient, no treatment plan is the same. The only constant, unnerse is expected to show up, ready to work, every day. That's what Bianca Carrasco did. She loved her patients. She wasn't just there trying to do her job. At 29 Bianca showed up for her patients. Day after day, shift after shift. She worked in oncology with patients who really needed her help.

2:08She took pride in what she did and took it very seriously. She did, until May 1, 2016. And I said, okay, did she call? Did she call in? She said, no, man. And she said it's not like her. That morning, Bianca did not show up at all. From that point, I said, okay, something's really wrong. It has been 10 years since Bianca Carrasco missed that shift at TopperWine Medical Center. Just outside of San Antonio, Texas. Her sister, Giovanna Bernie, is still searching for answers. I know there are people that have more information and they haven't spoken up. And I just think they're just as guilty by not speaking up. I'm Josh Manquatz and this is Missing in America, a podcast from Dateline.

3:09This episode is Breaking Point. Please listen closely because you or someone you know may have information that could help Bianca Carrasco's family and friends find the answers they're looking for. Bianca Carrasco and her sister, Giovanna, grew up outside of Houston. Giovanna is just 18 months older. Do you fight growing up or were you thick as thieves? She said it best. We fought hard but we loved her. Their shared childhood was not easy. Their parents divorced when they were young and the girls were separated for a while. But when we were younger, she loved with our father and I loved her mother and I remember always filling this longing and she would have said the same thing that we just missed each other when we weren't together. The sisters were eventually reunited and began living at their father's house.

4:11Being together did not mean things got easier. Giovanna describes their upbringing as unstable. Their father was strict and unaffected. Their mother lived hundreds of miles away and was not involved in their lives. Then at 17 Bianca's life changed again. She became pregnant. Their father sent Bianca away to live with a family friend and she had to give up the baby for adoption. Not long after, Bianca moved 500 miles across Texas to the city of Odessa, hoping to reconcile with their mother and reconnect with their maternal relatives. Giovanna followed later. That's where Bianca met a man named Joe Daniel Carrasco who went by Daniel. He was already a member of the family, her uncle by marriage. He was married to our aunt on my mother's side. We didn't grow up with my mother's side.

5:15It sounds strange but as an uncle, we didn't know him in that way. Giovanna says that around the time Daniel and her aunt were getting divorced, Bianca and Daniel hit it off. I wasn't encouraging to it. She was 18 years old. She was 10 years older than her and it wasn't a good situation. But there was no talking her out of it. I tried, but no. Giovanna believes Bianca was searching for something that had been missing from her life. For my sister, there was some instability and I would say unlovingness in our home. So that desire to have that definitely played out in relationships. Not long after they started dating, Bianca became pregnant again and Daniel was the father. Giovanna says that was a turning point for her sister. That was definitely when she tried to create a relationship, make it work.

6:19She wanted a stable loving home and she wanted to create that for her kids. Right. Bianca and Daniel married and began raising a family. They would eventually have three children, two girls and a boy. Daniel worked in the oil fields near Odessa and Bianca knew that to make Anne's meat, she would have to get a job too. When she was 22, Bianca started nursing school in Odessa. That's where she met another student named Julie Stinson. And at first I was like, I'm not so sure about her. She's very bougie. Meaning what? Like full makeup, hair done, dress to the T's, purses matching. Always perfectly put together. Always perfectly put together. Before long, those casual first impressions gave way to deep friendship. She was so fun and funny. The one thing that always comes to mind is she loved to dance and sing.

7:23Julie says Bianca was always excited for the latest dance trend. This was the early 2000s and then we're plenty of them. The Cuban shuffle, stinky leg. And of course, the duggy. She wanted you to teach her to duggy. She did. But the way that the song is, can you teach me how to duggy? And so when she called, she's like, I'm serious. And then she's like, can you teach me how to duggy? Bianca and Julie got their nurses licenses in 2009 and started working together at Odessa Regional Medical Center. A lot of times we like would work opposite rotations so that she could help with my kids. I could help with her kids. Their daughters took dance class together and they would often attend recitals as a group. Daniel would sometimes tag along.

8:23What was he like? What was their relationship like? It was good. You worshiped the ground that she walked on. He knew what color and brand of makeup she wore. When she was pregnant, he would like tire shoes and open her door. Julie says what she saw was a happy couple. Then in 2013, Bianca and Daniel made a big change. They headed southeast. Why didn't we just say an attorney? Odessa is just small. It's West Texas. It's all filled in football. Like, that's basically it. She just wanted a better life for herself, for her kids. Bianca joined the nursing staff at Topper 1 Medical Center. She would go above and beyond for all of her patients. The patients that she took care of while she was an oncology nurse. It's not just the care she gave them as a nurse, but also

9:27emotionally being a cancer patient and going through chemo and you know it's hard and she took pride in what she did and took it very seriously. A new city and a new job caring for cancer patients. Bianca was making progress in her professional life. At the same time, her life at home was in retrograde. Giovanna says Daniel was still working in Odessa and he would commute more than 300 miles and work week-long shifts, staying with relatives while there. Then he'd return to San Antonio to be with Bianca and the kids the following week. There was a lot of arguing and it was going on for some time and then they got to a point where they just weren't speaking at all for weeks. She says the distance deepened a growing rift in their relationship. So that gave them time to not have to deal with the situation. That was normal for them not to talk.

10:36If they were angry with each other, I just noticed that it was taking a lot longer this time. What was taking a lot longer? For them to reconcile. And this time there would be no reconciliation. Giovanna says Bianca had started making plans to leave the marriage. She had listed divorce on her Facebook, she was done. Giovanna says the tension growing between Bianca and Daniel concerned her. On Sunday, May 1st, 2016, Giovanna called her sister to check in. Asked her if she was okay, asked her if the kids were okay, if I needed to come get them so that they can figure these things out. You clearly recognized that this was some kind of like breaking point in your sister's marriage. Absolutely. The calmness in her voice that day, she seemed to have thought everything through that weekend. She told me that she made an appointment with the lawyer

11:38that she would see the lawyer on that following Friday and asked her if she needed anything. She said she was okay and that she told me everything was going to be okay. The next day, Giovanna called again. And that time, Bianca did not answer. And her phone kept going straight to voicemail. Was that unusual? Very unusual. Hours ticked by, Bianca's silence did too. And still nothing well into three for a clock, so I tried to get a hold of her husband. I said, hey, have you talked to Bianca? And he said, no, she left last night. We got into an argument and she left the house. According to Giovanna, Daniel said that after that argument at their San Antonio house, Bianca walked out and he drove to Odessa. And I said, hold on. So she left and you left too?

12:39And he said, yeah. And I said, where are the kids? That was my first thing. Was where are the kids? And he said they're at home. And I started again. He said, you're telling me she left? Does she leave in her car? Did somebody come pick her up? He said, no, she started walking from the house. And I'm just so baffled. Desperate for more information, Giovanna called the receptionist at the medical center to see if Bianca had shown up for work. She said, no, man. And we're kind of worried. And I said, okay, did she call in? She said, no, man. And she said, it's not like her. And from that point, I said, okay, something's really wrong. Giovanna called Daniel again. I told him, I said, she does not go into work tomorrow morning. I am calling the police and he told me to leave her be. And I said, no, I can't do that. Why wouldn't Daniel want her to call the police?

13:46Giovanna thought that was odd. Then she remembered something Bianca had told her just days before. And suddenly, Bianca's disappearance became even more alarming. She was looking for her gun. And that really scared me because in my mind, I thought, looking for the gun, what on earth? If you could design healthcare from scratch, you want to build a system where doctors, pharmacists and insurers don't work together. Don't talk to each other and don't even share records. You'd imagine something better where everyone worked together on the same team. And your next doctor visit isn't a cross town, but often right down the hall. What if a place like this already existed? At Kaiser Permanente, all of your healthcare comes together to keep you healthier and make life easier. Kaiser Permanente, a better idea for healthcare.

15:05The most memorable gifts aren't found, they're made. Zazzle is a custom marketplace where you pick any product, a mug, a card, a tote, a phone case, and make it personal, a photo, a name, an inside joke, the kind of gift that actually fits the person. That's what 30 million customers have been coming back to Zazzle for over 20 years to find. Right now, save 25% on your first order at Zazzle.com. That's Zazzle.com. Make it ZUMMASING. Giovanna Bernie was in Houston, Texas, holding out a hope that she might hear from her sister, Bianca, by the end of the day. 500 miles away in Odessa, Bianca's friend Julie Stinson was

16:08scrolling through social media and saw something about her friend Bianca that made her heart stop. I saw a Facebook post she's missing and I was like, what in the world? So I tried to call her phone straight to voicemail and then I instantly messaged Daniel on Facebook and I was like, hey, what's going on? Bianca's missing? And he was like, what? What are you talking about? What you didn't know. Yeah, that's what he acted like. I said, there's a Facebook post that says Bianca's missing and he was like, man, I don't know why they did that. And I was like, what do you mean? Is she missing or what's going on? So he calls. He tells me that they got into an argument and that she just left, but his main concern was, oh, now that they've put this out there on social media,

17:09she's going to be afraid to come back because she's going to be afraid of getting in trouble. And I was like, what? Huh? Yeah, get in trouble for what? He's like, because she left the kids. Daniel seemed to believe people would say Bianca was an unfit mother for leaving the kids alone at the house. Julie says Daniel went on to explain that after their fight, as Bianca walked away, he loaded their youngest child into his car and drove to Odessa. That left the older two, ages nine and ten, at home, on their own. Any of what he's talking about sound like something Bianca would do? Getting into an argument and maybe being stubborn, saying she's going to leave, that made sense to me. Leaving? No. Giovanna agreed. She might leave her husband, but she wouldn't leave those kids. That's correct.

18:09I can give you an example. When she was in nursing school, I lived two hours away and she didn't have anyone to watch the kids and she brought them all the way to me so that I could watch them and the same day she wouldn't pick them up. She didn't leave them overnight. She just wasn't that kind of mom. Daniel's story just wasn't sitting right with her. My sister had a car that was paid off. There was no reason for her to walk on foot. My sister did not like being outside. She was not going to go take a stroll and she definitely wouldn't have done that at night. She was kind of scared of doing things like that. Giovanna says she pressed Daniel to describe what happened that night. And I said, you made eye contact. She knew you were leaving and he said, yes. And so it scared me. My thoughts were all over the place thinking, so did she go back home to

19:17someone break in? And I said, what did she say? She was going to go anywhere and he said, oh, she probably left with one of those guys. And I said, what guy? One of those guys, Giovanna had no idea what he was talking about. She was about to find out. Bianca had been keeping a secret from her friends and family. You didn't know your sister was having an affair. No, I wondered, but she had not told me. The one person who did seem to know about Bianca's affair was her husband. As Giovanna began piecing things together, she recalled something Bianca told her just days before she disappeared. The she and Daniel had just had a big fight over the phone while she was working her shift. On that Wednesday, he was threatening and she left her work because she said she would have been embarrassed by him showing up. That day when she went home, she was worried about where he was, that he wasn't at home.

20:23She was looking for their gun in the house. And that really scared me because in my mind, I thought looking for the gun, what on earth? She just sounded so scared. And I remember praying with her that day she was just crying. I think him finding all those things out. It all just came out that day and she was very scared, very upset. The fight was not the only thing that raised alarm bells. He had taken all their money out of their account. Three days before Bianca vanished, she texted Giovanna. Daniel emptied the account and opened another account without my name on it. So I have no access to money except my credit card, which is almost at the limit. Giovanna was trying to figure out what to make of it all. I was trying to just process everything I had just found out about this affair.

21:24So you're hoping, look, maybe she's with him. Yes, I was hoping not. Even if she was right, Giovanna had a big problem. She had no idea who this mystery boyfriend was. And on the other hand, when you're worried something's wrong, you're probably also thinking, maybe he's got something to do with this. Yeah, I thought that too. Any possibility I was trying to figure out. I had every thought. I thought, did she hurt herself? Did she get involved with the wrong person? Now it was Tuesday morning, almost 48 hours since Giovanna had heard from Bianca. She called Bianca's work again. The answer was the same. No one's heard from her. Her phone's still going straight to voicemail. And that's when I contacted San Antonio Police Department. Because I live in Houston, San Antonio said you have to call Houston, P.D. So I called Houston, P.D.

22:28They came over to my home, took a statement. They asked me why hasn't the husband called the police. I said, that's a great question. And the police officer said, well, give me his number. Let me see if I can call him. Then Giovanna says the officer dialed Daniel's number and let her listen to the call. You hear Daniel's voice and no question, it is Daniel's voice. Yes, a thousand percent Daniel's voice. I know it was his number and then his voice. And he said, oh no, you have the wrong number. Wait one second. I mean, hearing that's got to be one of the worst things you've ever heard. Yes, my stomach dropped. There was already these red flags and then it was boom. And Giovanna later heard about another red flag. It came from a conversation her sister had at the medical center the week she vanished. A police avid David filed after Bianca's disappearance.

23:31Notes that several of her co-workers reported seeing a text from Daniel on Bianca's phone that read, I hate you for doing this. And I will kill you. She told her co-workers, she was showing them text messages and she said, if I go missing, you know what happened. Unfortunately, my experience is that people who say to their friends, if I go missing, you know what happened. They're rarely wrong about the danger they're facing or who they're facing it from. And I had no idea. Because if you had, I'm thinking you would have been there. I would have. She didn't want to tell you how much trouble she was in. She knew that I was very protective and even their marriage problems, she wasn't really telling you too much. Giovanna says Houston police took her statement and then transferred her to the San Antonio Police Department's missing persons unit. They take the information. I was told,

24:34well she's an adult, she can leave if she wants to. Why is it that when families call and say something wrong, this person who is normally in touch with me and with whom I don't have any issues has suddenly dropped off the face of the earth. Why would their response be, well she's an adult, she can do what she wants. You're not the first person I've heard tell that almost exact story. It is extremely frustrating. I was even told that she was involving herself in high-risk behavior. I guess in a fair, a high-risk behavior. And so what, this is her fault? Yes, and that made me very angry. Giovanna told officers Bianca may have wanted to get out of her marriage, but she would never leave her three children behind. I told them everything I could regurgitate. You told them about Daniel's odd behavior about his lying saying you've got the wrong number. Him saying please

25:37don't involve the police. Everything. San Antonio Police declined date lines request for an interview saying they cannot comment on open cases. They did provide the initial Missing Persons report and supporting documents, which confirmed they spoke with Daniel and attempted to ping Bianca's phone. Julie says police also began searching near the carasco home. Initially, they did like a search around the neighborhood. There's like some wooded areas. Unfortunately, the searches for Bianca yielded nothing. So police focused on her personal life, zeroing in on that affair Bianca had been having. And they found the mystery boyfriend. His name is Matthew Almoraz. Turns out Matthew was an elementary school teacher and coached football at a local high school. Investigators were able to speak with Matthew. He confirmed he had been

26:41involved with Bianca until he says he realized she was married. Matthew says he broke it off, telling her they couldn't be together until she was divorced. And while they were still in contact via phone, Matthew said he had not seen Bianca in more than a week. I think the police did enough to investigate the other man. Yeah, I think they did. He has cooperated through this whole time. His story doesn't change. Not long after she disappeared, NBC affiliate news for San Antonio started following Bianca's case. A mother of three missing since May 1st, tonight there's still no sign of 29-year-old Bianca Carosco. A spokesperson for the San Antonio Police talked about the investigation. Our suspicion is that there's probably some foul play involved. There's something going on. Somebody has the answers and we just want somebody to step up. That was not happening.

27:42Nobody was stepping up. And Bianca was still nowhere to be found. I would say that week, the whole month, two months, it was just a nightmare. Julie also thought foul play was likely. And she was about to launch her own remarkably detailed investigation into her friend's case. I'm going to start digging into everything that I can find and see if I can figure out maybe I can help. If you could design healthcare from scratch, you want to build a system where doctors, pharmacists, and insurers don't work together. Don't talk to each other and don't even share records. You'd imagine something better where everyone worked together on the same team. And your next doctor visit isn't a cross-town but often right down the hall. What if a place like this already existed? At Kaiser Permanente, all of your healthcare

28:45comes together to keep you healthier and make life easier. Kaiser Permanente, a better idea for healthcare. Savings is offered through SoFiBankNA member FDIC.

29:46Find Bovita at your local store today. June 2016. Local news in San Antonio continue to report on Bianca Carasco's disappearance. In the case of a missing mother who was last seen more than a month ago, now there have been community searches and thousands of social media shares, but still nothing. Her sister, Javana, was starting to lose hope. What were the police telling you? Well, when I was finally able to sit down with missing persons and homicide it's so a whole month had passed. They were very direct with me and told me that if they don't find a body that there's nothing they can do, they were very clear with me that day. No body, no crime. It's a familiar dilemma in law enforcement. No information, no leads, nothing. Months of no answers turned into years.

30:50Four years later and there's still no sign of Bianca Carasco. Bianca's friend Julie was frustrated. She says she expected more from a department as big as San Antonio's. I mean this is SAPD. Like if something happened then they're going to figure it out and then as the years went by and nothing nothing nothing. So beginning in May of 2023, Julie did what friends of the missing so often do when the trail goes cold. She started looking for answers on her own. I'm going to start digging into everything that I can find and see if I can figure out maybe I can help. You've got no training as an investigator, no. You're a nurse. I am. But you got her phone records and started digging around. I did. One number at a time, Julie tried to put names to a mystery. I literally printed them out

31:53and if I couldn't find it in like a record search I would put it in Venmo cash app because that's how you register is with your phone number. You may have missed your calling. I went through and each and every phone number I identified who they were compared the two of their phones. After all that work she had assembled a timeline of Bianca's final night. She says Bianca was on the phone and she returned home around 8 p.m. that last Sunday. There's a time Daniel hangs up his phone right about the same time she hangs hers up which is the time that she is getting there at the house where Daniel is. And then nothing except one short call only seconds long to Matthew. The man Bianca had been having the affair with. They're radio silence. Both phones not a single text, not a

32:57single phone call except for that one. Julie wanted to know more about that call. Did you pick up and nobody was there? Was this a but dial? Did you hear anything? Was there maybe some scuffle going on and it accidentally called him back? She made contact with Matthew. He offered to meet with her in person and she considered it briefly. Although she had been told that San Antonio police had cleared him. Julie was not sure they had done their due diligence. I thought about it. But then I was like as much as I think I know everything. What if I don't? This is probably not a great idea. Correct. It's not. At first I was like, ooh, I can get one of those little recording devices. I can go talk to him. But then I was like, on the off chance that I'm wrong. Right. And it turns out he is the guy. I don't want to come up missing. Yeah. And so I didn't. Good.

33:58Yes, your friend Josh would have told you don't do that. So Julie got him on the phone. Matthew told Julie he had spoken with Bianca earlier that day before she went missing. And he just told me that he remembered her calling one time and that she had told them, you know, I love you. I'll call you later. Don't worry about anything. I'm going to fix everything. Everything's going to be okay. And I'll talk to you later. Matthew told Julie he never heard from Bianca again. And did not remember that mysterious short call Julie was wondering about. After months of intense amateur sleuthing, Julie realized she had done as much as she could with those records. And you call us in and tell the police and say, I want to give you everything I have. Yes. And I did. I emailed it to them with description of, look, this is what I found. I thought maybe if I put it all together

35:01nice and neat for them to look at and see what I was seeing, then it might make them feel like they had more to go on to follow up and continue on. But no. What was the reaction when you sent that? Don't even think I got a reply. Sounds like you were a lot more interested in finding out what happened to Bianca than they were. Absolutely without a doubt. It's so frustrating. For the families of the missing, that frustration is as familiar as it is painful. Lori Whitmire has seen it again and again. They don't understand why the police don't give them all the information, all the facts that they have because they can't. It's like when you play poker, you don't put your hand down on the table. You have to hold your cards back. And I don't believe families truly understand that. She volunteers with search and support San Antonio,

36:03an organization that tries to bridge that golf that can form between law enforcement and the families of the missing. We provide assistance to family members and friends of missing people, whether it be helping them with vigils, flyers, mapping, targeted search areas, going out and searching, giving them direction is how to interact with police and law enforcement. Giovanna and Julie reached out to search and support in 2023. They were invited to represent Bianca at an annual outreach event known as Hunk for the Missing. That is an event where we go and spend hours on a street corner in San Antonio. We flood that street corner with flyers, pictures of missing people trying to get the word out, trying to find the one person who might be able to turn the case around. They also put up a billboard with Bianca's photo and distributed flyers

37:05in her neighborhood. Along with those efforts, Laurie Whitmire has teamed up with a former FBI agent named Abel Pena. He made a series of YouTube videos in which he invited Mr. Crossco to come to the billboard vigil and invited him to take a polygraph. This goes to Daniel Carrasco and meet us, meet me, so that we can give you a polygraph test, free of charge. So he's essentially offering Daniel an opportunity to clear his name. Yes. And did Daniel take him up on that? No, he did not. Giovanna wishes he would. I'd like for him to prove me wrong. I wouldn't want nothing more for those kids knowing that their mom is no longer there. That their father not be a murderer. I wouldn't want that for them. So if he didn't, it's like just speak up man. And respond to the police, respond to

38:07these polygraph tests that have been offered to you. Help help help find her. As harrowing as this has been for Giovanna and her family, her thoughts are always with Bianca's three children. They are now ages 15, 19 and 20. Giovanna says they have been living with their father. Have you spoken with him? I spoke to the oldest around the time. I guess it would have been three years ago when Abel board was put up there in San Antonio. She was very angry with us putting up fires and having a billboard put up. And it's so sad. It's so sad because he's really instilled in them that my sister just walked away from them and left them. She wouldn't do that. No, she wouldn't. What do you think happened to your sister? I think that the night that her phone was no longer working. I think that they got into an argument. And I think it set her husband off.

39:12San Antonio police provided Dateline with an affidavit officer's file to obtain phone records in Bianca's case. According to that affidavit, when Daniel Carrasco first spoke with police, he said that on the Thursday before Bianca vanished, he had removed her access to their bank account. But gave her money to set up a new account in her own name. Daniel went on to tell police he had just learned about his wife's affair at the time. And, quoting from the affidavit now, admitted he was angry, but said he never put his hands on his wife. Carrasco maintained there was no violence, only an argument. Unquote. Daniel said he left that night with their youngest child, and thought Bianca would return a short time later, after taking a walk to cool off. He said he did not learn Bianca was missing, until the following day. Again, according to the affidavit, quote,

40:16Carrasco said he believed his wife ran off with another man, and didn't feel the need to call the police. Unquote. Daniel Carrasco has never been named as a suspect or person of interest in Bianca's disappearance. And remember, we don't know what his response is to any of this, because although we at Dateline reached out to him for comment or an interview, he is not responded. We also contacted Matthew. He told us he was heartbroken after Bianca disappeared, and that she was a beautiful person with a beautiful soul. Matthew also said he hopes her family can quote, finally have the answers and peace they've been waiting for. Unquote. Julie says she is still searching for that peace, and has had to accept that her friend is likely no longer alive. She's gone. And not only that, but she's still gone. Like not only is she not alive?

41:26Where is she? Like who? How does this happen? 10 years later. Yeah. And why does nobody care? Like, this isn't even my job. And I get, she's my friend. She wasn't their friend. But isn't that why detectives are detectives? Giovanna wants San Antonio police to do more. Why aren't we outsourcing if we know that he left that night? That's five hours. There's nothing in West Texas. There's lots of oil, rags and things like that. It's like, why are you not getting help to go and look for her in these places? I do not understand it. And I thought, you know, Giovanna and I started talking about it. And I was like, we're just going to have to make noise. Like so much noise that they're going to be

42:27like, okay, they're getting on our nerves. They're not going to shut up. Let's go do something about it. Or at least look like we're doing something about it. No. And that's why we're here today. Yes. Somebody has to know something. There's no way that somebody doesn't know. Dateline reached out to the San Antonio police and they provided the following statement. Quote, our department is fully committed to investigating and solving this case, as well as supporting Bianca Carasco's family during this difficult time. The department continues to follow all available leads. Unquote. Giovanna has faced 10 years without her sister, 10 years without her nieces and nephew, and 10 years without any answers. What's this done to you? It's broken my heart.

43:28It's definitely changed how I look at things, but this may sound different or strange for some, but it's grown my faith more in God. I actually don't know how other families get through something like this without him. I would think it might reduce your faith. No, sir. When you understand that God is a just God, nobody gets away with anything. So someone will pay for this someday? Absolutely. I bring me will down. You're convinced of that? Absolutely. And that gives you some comfort. Yes, it does. It does. If you have any information about Bianca Carasco's disappearance, please come forward. Bianca is 5'1 and has shoulder length brown hair. She has a tattoo of the letter B on her left hip and a surgical scar on her abdomen.

44:33Anyone with information regarding Bianca's case is urged to call the San Antonio Police Department at 210-207-7660 or San Antonio Crime Stoppers at 210-224-7867. To look at pictures of Bianca and to learn about other people we've covered in our Missing in America series, go to DatelineMissingInAmerica.com. There you will also be able to submit cases you think we should cover in the future. Thanks for listening. We'll see you Fridays for Dateline on NBC, or you can stream any time on Peacock, YouTube, or by subscription on the NBC News app. You can also listen to full Dateline episodes and original podcast series wherever you're listening right now. Subscribe to Dateline Premium for early access and ad-free listening for all our podcasts.

45:36Missing in America is a production of Dateline and NBC News. Samantha Springer is the producer of this episode. Megan O'Brien is the associate producer. Marshall Housefeld and Brian Drew are the editors. Bradley Davis is Senior Producer. Paul Ryan is Executive Producer and Liz Cole is Senior Executive Producer. From NBC News Audio, Jessica Fenton is Head of Audio Production. Real talent is defined by what people can do, not where they learn to do it. So by stopping at the education section of a resume, you might throw away the perfect chiro. Skills first hiring helps you see talent others miss. Like more than 70 million stars, skilled through alternative roots. Let their story unfold and gain a competitive advantage because hiring managers who start with

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