Building a COO Career from Code to Strategy with Ketan Motwani, COO at Arch Insurance

In this week's episode of Beyond the Desk, Mark Thomas is joined by Ketan Motwani, COO at Arch Insurance, for a rich and refreshingly candid conversation about career reinvention, resilience, and rising through transformation. From rebelling at school in India to being parachuted into boardrooms in the UK, Ketan’s story spans military training, software engineering, Deloitte consulting, and executive leadership at Aon and Arch.

Key Topics Covered:

• From physics to the Indian Army to Deloitte: an unconventional start
• How transformation became his leadership DNA
• Making the shift from consulting to industry (and how having twins was the catalyst)
• The evolution of the COO role — and why it’s not one-size-fits-all
• Embedding AI as part of a broader operating model shift
• Advice for aspiring COOs on building a rounded career

We unpack the pivotal decisions that shaped his journey, the mindset shift required to go from change agent to COO, and why the London Market's data challenge is today’s biggest opportunity. Whether you’re an aspiring leader, a transformation junkie, or just love a great story - there’s something in here for you.

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• Ketan on LinkedIn: Connect Here

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New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com