Building Customer Loyalty

 Welcome to episode 39 of The Numbers Game. On todays episode we chat about the Aussie sneaker king cleaning his way to a fortune, Jase's horror experience with his favourite brand, attracting the right customers and building strong customer loyalty in your business.

On this episode, we discuss:

Reading The Play:

• The cost of Ash Barty’s entourage
• High rollers churned $70 billion through Crown Casinos
• The sneaker king cleaning his way to a fortune

Losing it:

• Jase’ horror Nike customer service experience

1 Percenters: Building Customer Loyalty

• Creating an avatar for your perfect customer
• Is the customer always right?
• Attracting the right customer
• Connecting your offering with a passion and purpose
• Developing customer loyalty
• Referral programs
• Going over and above

Send us an email: [email protected]

The Numbers Game is brought to you by Future Advisory & Inovayt.

Hosts:
Nick Reilly
Jason Robinson
Martin Vidakovic

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