Building the Account Operating System: Vision, AI & Relationships with Anushka Ramkumar | Session 2

In this episode of Vision Pros Live, we explore the vision of Anushka Ramkumar, co-founder and Head of Product & Technology at Kaboom AI, an AI-native startup transforming how professional services companies manage customer relationships.

Anushka shares her journey from Yale graduate to startup founder, and how Kaboom is redefining account management by using responsible AI to augment human work, not replace it. We dive into her vision of eliminating manual data entry, unifying scattered customer intelligence, and empowering sales, account management, and customer success teams to focus on what matters most: human relationships.

This conversation also unpacks Kaboom’s long-term vision of becoming the Account Operating System—a single source of truth for the entire customer lifecycle, from prospecting to delivery, revenue, and long-term growth.

A powerful episode on vision, technology, trust, and building meaningful businesses in the age of AI.

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