Chat GPT & The End of Marketplaces?

Send us Fan Mail

Are delivery marketplaces like DoorDash and Uber Eats about to be disrupted by ChatGPT?

Carl welcomes Atul Sood, former McDonald’s and Kitchen United executive, to explore how AI and automation are reshaping the food world — from ChatGPT’s new app integrations to robotic hospital kitchens.

Together they cover:

• DoorDash’s new Dot delivery robot and smart scale (2m 15)
  https://foodondemand.com/10012025/doordash-ceo-tony-xu-unveils-delivery-robot-and-smartscale/
• How ChatGPT’s App SDK could eliminate the need for delivery apps altogether (6m 35)
  https://techcrunch.com/2025/10/06/openai-launches-apps-inside-of-chatgpt/
• Aramark’s robotic kitchen for hospital meals (14m 15)
  https://chainstoreage.com/aramark-invests-food-service-robot-health-care-facilities
• Insights from Toast’s 2025 restaurant report (16m 55)
  https://pos.toasttab.com/blog/data/2025-voice-of-restaurant-industry-survey
• How bot armies may have fueled Cracker Barrel’s viral logo controversy (22m 45)
  https://www.nrn.com/casual-dining/cracker-barrel-s-logo-controversy-was-driven-by-bots-what-operators-should-learn-from-this

It’s a packed episode on the intersection of AI, automation, and restaurant innovation — and what it all means for operators, brands, and consumers.

Support the show

🔔 Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food with the latest in technology. Your next restaurant tech adventure starts here!

📖  Get your copy of the Delivering the Digital Restaurant books at www.theDigital.Restaurant

🎤 Have Carl come and speak at your company conference! Learn more at www.theDigital.Restaurant

🎙️📰Please subscribe to our newsletter and connect with Carl's Delivering the Digital Restaurant page on LinkedIn for their twice-a-month newsletter.