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What does it take to create an ownership culture when most employees don't literally own the business? In this episode, Kevin talks with Greg Hawks about the mindset shifts leaders need to make to help people act like owners by bringing more of their heart, head, and hands to work. Greg explains how his framework of owners, renters, and vandals influences behavior and why leaders must pay close attention to the environments they create. He shares how organizations unintentionally produce renters by limiting contribution, tolerating toxic behaviors, and failing to help people see the bigger picture. They also discuss why the desire for responsibility is often driven by more than money, how leaders can broaden the circle, so people think beyond their own "room" in the house, and why shaping a culture of trust, contribution, and shared perspective is one of the most important responsibilities any leader has.
00:00 Why Ownership Mindset Matters (Beyond Financial Ownership)
00:38 Creating an Ownership Culture
02:54 The Big Idea: Why Acting Like an Owner Changes Everything
03:42 What "Ownership" Really Means at Work and in Life
05:20 The 3 Workplace Mindsets: Owners, Renters, Vandals
06:20 How Each Mindset Shows Up (Heart, Head, and Hands)
07:21 The Real Problem: Why Vandals Drive Disengagement
08:23 The Tipping Point Strategy: Reduce Vandals, Grow Owners
09:01 Should You Fix or Remove Toxic Employees?
10:11 Why Organizations Tolerate "Vandals"
12:08 Leadership Responsibility vs. Labeling People
14:05 How Leaders Accidentally Create "Renters"
14:35 The Power of Contribution in Building Ownership
16:32 "Reach for Responsibility" – The Key to Ownership
23:05 Breaking Silos: Widening Perspective Across Teams
28:03 Final Leadership Insight: Culture Shapes Everything
Greg's Story: Greg Hawks is the author of Act Like an Owner: Five Unlocks for Creating Culture People Love and Results Leaders Need. He is a keynote speaker and corporate culture specialist who challenges leaders and teams to Act Like an Owner. For more than 25 years, he has partnered with organizations across the country to reshape culture, deepen trust, and activate ownership mindsets. Earlier in his career, Greg spent a decade as Executive Director of a nonprofit, leading teams through complex challenges and building environments where people contributed their best. That experience became the foundation for his work with companies of every size, from ESOPs and credit unions to Fortune 500 corporations and national associations. Known for his energetic presence, distinctive language, and practical strategies, Greg equips executives and employees alike to re-engage, increase accountability, and spark growth.
https://www.linkedin.com/in/ghawks
https://www.instagram.com/greghawks/?hl=en
Want help developing the leaders in your organization? Reach out to explore how the Kevin Eikenberry Group can support your team. [email protected]
No transcript available for this episode.
The Remarkable Leadership Podcast