Dr. Jessi Gold: Healthcare - Burnout, Emotions, and Culture Shifts

Burnout is more than feeling tired. It’s a challenge that affects every aspect of life, especially for healthcare professionals. In this episode, Dr. Jessi Gold shares her deeply personal experience navigating burnout as a psychiatrist during the pandemic, and offers a rare glimpse into the struggles even experts face. 

What can we do when the very systems designed to support us become the cause of our suffering? Dr. Gold and Cait Donovan explore the systemic issues in healthcare that perpetuate burnout, from overwork to the culture of self-neglect ingrained in medical training. They also discuss how small shifts—like embracing vulnerability and prioritizing self-care—can make a meaningful difference, even in a broken system.

How can we address burnout without blaming individuals for their struggles? Dr. Gold and Cait’s discussion invites you to rethink how we approach burnout, recovery, and the collective responsibility to create healthier environments.

Quotes

• “As a psychiatrist who is an expert in burnout, I have an extra added layer of fun to this story, which is that I see people all day and tell them they’re burnt out and don’t necessarily apply the same thing to myself.” (04:32 | Dr. Jessi Gold) 
• “It’s so hard to admit that something like work or systems at work could make you feel ill. I feel like it’s so much easier to be like, it just made me tired, but it didn’t actually hurt me in some way that needs to be replenished or fixed or whatever.” (14:21 | Dr. Jessi Gold)
• “Our culture is a culture of silence and shame. Most of us are struggling and don’t mention that we’re struggling. And if we knew other people were struggling, even a little bit, we would open up to them more and feel safer in our culture.” (42:42 | Dr. Jessi Gold)
• “If someone said this job is really, really hard emotionally, physically, every other thing that you can think of, and it will impact you, and you will burn out from it. And as a result, you need to take care of yourself in the process. I would have been like, ‘Oh, okay.’” (43:53 | Dr. Jessi Gold)
• “The second I started to burn out, that’s what went, right? Like, the second that I was not okay, like, to a more extreme extent, I was not treating patients the way that I would want them to be treated, right? As humans.” (50:42 | Dr. Jessi Gold)

Links

Connect with Dr. Jessi Gold:

https://www.drjessigold.com/

https://www.instagram.com/drjessigold/

https://www.linkedin.com/in/jessi-gold-md-ms-14844bb/

Connect with Cait:

Cait Donovan is a keynote speaker, author, and host of FRIED: The Burnout Podcast, specializing in burnout, mis/match, and sustainable performance at work. She partners with corporate leaders, teams, and professional associations through keynotes, workshops, and leadership sessions that treat burnout as data, not failure, to help organizations reduce burnout without blame or shame and build healthier, high performing cultures.

To bring Cait to your organization or event, book an inquiry call here: https://bit.ly/bookcait

Learn more about Cait’s speaking work: https://www.caitdonovan.com/speaking

Short on time? Watch this 3-min video: https://bit.ly/caitdreel2025

Podcast production and show notes provided by HiveCast.fm