E10/S2 LIVELY LISTENER - Become a terrific listener and watch your impact expand

Maria has had a great experience meeting an essential member of her organisation who is most interested in her. She is an excellent listener, and Maria feels she has never been so "heard" in her life." In contrast, the team meetings she attends are unsatisfactory, which Maria puts down to a lack of listening by those attending.  The team leader agrees, brings in a consultant who interviews the group, and calls a meeting to suggest a new way of running the team session. He suggests a new rule in which you can't just interrupt someone speaking or immediately they've spoken go off a tangent. Instead, members must build on what the speaker has said to show they've heard and understood that contribution. Surprisingly this works really well. Next, Andrew identifies three essential questions that people have about listening and then s presents many suggestions and tips about improving your listening. These are set out at length in Andrew's new book, also called 50 Ways to Succeed at Work.

 

Can't wait for Series 2 to run its course? Then buy Andrew's new book, published on Amazon, and there's also an Audio version. Further reading and videos: Andrew recommends some useful follow-through material which you can find for each episode at

www.myhappinessatwork.com/reading/categories/research-reading

and

www.myhappinessatwork.com/watch. BOOK: The 50 Ways to Succeed at Work book is a standalone companion to Andrew Leigh's weekly podcasts. It's an essential resource for all job starters and those at work for a few years. Dip in and out and take what seems helpful.

www.myhappinessatwork.com/book