
EP19: How to Build A Customer Retention Program with Swire Ho
About this episode
🎙️ The Inside Scoop. Most businesses spend a fortune chasing new customers while completely ignoring the ones they already have. That’s a costly mistake. I’m joined by Swire Ho, who will explain how a smart customer retention program can grow your business, save you money, and turn loyal customers into brand ambassadors.
✨ Guest Resource. Connect with Swire → Garuda Promo and Branding Solutions → Special Offer → Holiday Gift Guide → LinkedIn
👤 Guest. Garuda Promo and Branding Solutions are led by founders Shirley and Swire Ho, with years of experience in promotional items and advertising specialties. With a sourcing platform of over 3,500 vendor partners, we have manufacturing capabilities that cover any custom products imaginable.
🎧 Host: Cerila Gailliard, PMP, CSM | Founder @ Orchestrating Your Success 🧩 | Creator: The Confident Collection ✨ | Host: Manage Your Projects with Confidence 🎙️ | She helps business owners, executives, and entrepreneurs eliminate execution gaps, protect profits, and scale with confidence by focusing on three pillars: Clarity • Structure • Execution.
Follow Cerila on Social Media → LinkedIn → Facebook → Instagram
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Brought to you by The Confident Collection
From the Manage Your Projects with Confidence Podcast
Not just merch. A mindset.
For women who lead, scale, and show up with purpose.
Explore gear that turns mindset into momentum because 👉Confidence isn’t a feeling. It’s a Statement. #manageprojects
🛍️ Shop The Confident Collection
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🎙️ Scaling isn’t accidental. It’s intentional. You don’t scale chaos. You scale what’s clear, structured, and repeatable.
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