Ep276 - Dog shelter industry veteran: Lisa Wray

In Episode 276, Panos and Luke sit down with Lisa Wray, who spent 16 years working and managing the shelter where Panos has volunteered for over a decade.
Lisa shares what it really takes to run a high-functioning shelter—from building a tight-knit team to creating an environment where both staff and dogs can thrive.
Her leadership played a key role in improving the welfare of the animals, proving that good people management directly impacts dog outcomes.
Drawing from years on the ground, the conversation dives into the realities of shelter life: implementing training systems, understanding behaviour under stress, and balancing structure with compassion.
Panos reflects on his 10+ years working alongside Lisa as a volunteer trainer, supporting staff and volunteers in handling and training resident dogs.
This episode is packed with practical insights for anyone interested in dog behaviour, shelter work, or what it truly means to lead from the front.

Panos' book - The Nooch's Pooches Method: A Comprehensive Guide to Training and Living with Your Dog https://amzn.asia/d/f1wzLQK
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