Episode 229: How Dealer Partnerships and Impact Windows Protect Florida Homes

How do Florida’s top window and door experts help communities weather change—both in the market and in the climate? In this episode of the Clear Impact Podcast, territory manager Teresa Saez shares a behind-the-scenes look at what happens when product lines shift, branding evolves, and hurricane season approaches. Listeners will learn how MITER Brands and PGT are leading with impact-resistant innovation, dealer partnerships, and a people-first culture rooted in Florida’s coastal expertise.

What You’ll Learn

• Why “business is always personal” for MITER Brands and how this shapes dealer and homeowner relationships
• How PGT’s product line consolidation and new branding are setting higher standards for hurricane protection and customer service
• What every Florida homeowner should know about preparing for hurricane season—including choosing the right impact-resistant windows and doors

Episode Highlights

00:40 – Teresa explains the impact of product line changes and the move to the Venice facility 02:00 – Daily collaboration and transparent communication with Florida dealers 03:30 – “Business is always personal”: Building family-like partnerships 05:00 – New PGT branding and the excitement around MITER red 08:15 – How homeowners can prepare for hurricane season in Florida 09:30 – The meaning of “We Are Florida” for customers and the community 10:45 – Closing thoughts on workforce, customer education, and the future of impact-resistant windows

Meet the Guest

Teresa Saez is a territory manager for PGT serving Palm Beach County. She’s known for her hands-on approach to dealer support and her deep commitment to Florida’s homeowners and building professionals.

Tools, Frameworks, or Strategies Mentioned

• The “We Are Florida” campaign for community and brand identity
• Impact-Resistant Windows and Doors for hurricane safety

“Consistent, proactive communication turns challenges into stronger relationships.” Stay prepared and connected—subscribe to the Clear Impact Podcast for more insights on Florida’s window and door industry, or visit our website to find an authorized dealer near you.