EPISODE 47 (50) UNDEFENDED - why being approachable can underpin your success at work

In this week's Podcast, Andrew explains that being approachable is critical to building good relationships with your colleagues. He explains that it underpins long-term success.  

An approachable person is undefended. That means you are happy to break down barriers and build an environment of trust.  

What exactly would that look like, asks Andrew? For instance, what would you see or not if you saw an undefended person? For a start, no grumpy looks, lack of eye contact, failure to smile, or show impatience. 

You probably know the basics of being approachable. Still, Andrew takes you through the seven main indications to be sure: 

Number 1 is you smile at people no matter their level in the organisation and invite them to interact with you.

Number 2, you make eye contact and encourage people to approach you. 

Number 3, you show positive body language by being angled towards and not away from the other person.

Number 4, you look up from your work, desk or screen and give the other person your full attention.

Number 5 is you remain still rather than fidgeting, which sends negative signals.

Number 6, you often nod to show the other person they have your attention

Lastly, Number 7, you convey your positive outlook and readiness to engage.

Two other ways to be undefended are also worth your attention: showing empathy and compassion; and the technique of mirroring. These will be dealt with later in Series 2 of 50 Ways to Succeed, starting soon.

If you want to be a hit with your colleagues, says Andrew, some key personality traits can make you likeable in the workplace.  These include being positive, approachable and having a sense of humour.  

The evidence suggests that two out of three workers feel disliked people struggle to get ahead at work.

 As with all Andrew's weekly podcasts, this one ends with him offering you three action points you can pursue immediately. Together they can help you to become more approachable at work.

You'll also learn how to obtain the relevant e-learning mobile unit to consolidate your learning further. All 50 Ways podcasts end with three actions you can take today to do better. COMING SOON!

•  Customer Carer: Focusing on customer service is a sure way to gain confidence.
• Horn Blower: Demonstrate how you add value and why modesty can backfire. 
• Integrity Wins: Showing integrity is a sure way to build your reputation.

Can't wait for Series 2 to run its course? Then buy Andrew's new book, published on Amazon, and there's also an Audio version. Further reading and videos: Andrew recommends some useful follow-through material which you can find for each episode at

www.myhappinessatwork.com/reading/categories/research-reading

and

www.myhappinessatwork.com/watch. BOOK: The 50 Ways to Succeed at Work book is a standalone companion to Andrew Leigh's weekly podcasts. It's an essential resource for all job starters and those at work for a few years. Dip in and out and take what seems helpful.

www.myhappinessatwork.com/book