ERP Explained w/ GoodDay's Kyle Hency

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Episode: ERP Explained w/ GoodDay's Kyle Hency
Pub date: 2026-02-10

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For most direct-to-consumer brands, the term "ERP" evokes dread. Six-month implementations. Six-figure costs. Software built for factories, not Shopify stores. Kyle Hency experienced that pain firsthand. He scaled Chubbies Shorts past $100 million in revenue, and along the way, his "sophisticated" spreadsheet system (built by a former banker) completely fell apart. The breaking point? When Nordstrom called wanting to stock Chubbies, and his team realized they had no infrastructure to even accept the order. That painful lesson led Hency to raise $13.5 million for GoodDay Software, an ERP designed from day one for Shopify merchants. In this episode, we demystify what an ERP actually is, identify the warning signs that a brand has outgrown spreadsheets, and explore why the traditional barriers to operational infrastructure are finally falling for smaller businesses. Hency makes the case that it doesn't have to be this hard anymore.

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LINKS

• GoodDay Software: https://gooddaysoftware.com
• Kyle on LinkedIn: https://linkedin.com/in/kylehency
• The Normal Brand case study: https://bit.ly/4bzwcFM

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

The podcast and artwork embedded on this page are from Kurt Elster, Paul Reda, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.