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Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning!
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rod Griffin.
Senior Director of Public Education and Advocacy at Experian.
🎯 Purpose of the Interview
To educate listeners on fraud prevention, identity theft, credit management, and financial literacy. The conversation aims to empower individuals—especially those in underserved communities—to take control of their financial health using tools and resources provided by Experian.
🗝️ Key Takeaways 1. Fraud & Identity Theft Awareness
2. Experian’s Role
3. Understanding Credit Scores
4. Free Resources
5. Establishing & Rebuilding Credit
6. Financial Savviness
7. Insurance Savings
8. Practical Tips
🧠 Final Message
Rod Griffin emphasizes that financial literacy is about empowerment. By understanding your credit, using available tools, and setting clear goals, you can take control of your financial future.
#SHMS #STRAW #BEST
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and one of the biggest voices in music today.
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My guest is the Senior Director of Public Education
and Advocacy for Experian.
He leads Experian's National Consumer Education Programs
and works with Consumer Advocates, Financial Educators,
Media, and others to help consumers increase their ability
to understand and manage their personal finances
and protect themselves from fraud and identity theft.
Please walk into Money Making Conversations Masterclass,
Rod Griffin, how you doing, Rod?
Fantastic, glad to be here.
Well, thank you for coming on the show,
because I'm gonna tell you some, Rod, my email,
my phone is being inundated with messages that,
I don't know if it's real or not.
It looks like it may be a bank,
it may look like it may be a credit card.
Tell me what's going on,
because I want to start our conversation
with what you say right here.
Educating us about fraud and identity theft.
Yeah, so we all get the notices of data breaches.
We all get the emails I get them to
and sometimes phone calls as well.
And fraud is something that everybody's after today.
Sometimes tell people that the currency of today
isn't necessarily cash, it's information.
And a lot of times it's personal information,
it's your identity.
Because if they can steal your identity,
they can use it to do all sorts of things.
They can use it to try to apply for project credit accounts.
They can use it to apply for IDs for government benefits
for all sorts of things.
So, the identity thieves are busy trying to trick us
into giving them our information,
our personal private information,
our financial information,
so that they can use it to their gain against us.
So, to a huge problem,
and they're getting more sophisticated about it.
And artificial intelligence is something
that's actually something we're even more concerned about today,
because you may not even be talking to a person now
or getting an email from a person
it could be a machine that is posing as someone you know.
And playing on those emotional heartstrings
to get you to give them information.
And that's what they want.
So, we have to learn to kind of recognize those
and to know when it probably isn't someone that we know
or love or so where we shouldn't share information with.
One example, if the bank asks you for your account number,
it's not your bank.
Right, I'll call you asking for anything
a password asking for the account number.
That's not legit.
But again, experience.
I'm a guy who tries to keep my credit score right.
Tell everybody what exactly is experience
and how does it benefit me.
Yeah, so yeah, experience we're best known
as one of the big three credit reporting companies.
So, you're experiencing transient aquafax.
So, we collect and share in accordance
with the Fair Credit Reporting Act.
Of course, the credit information.
So, the accounts that you have
and how you're repaying those debts.
So, that's one piece of our business.
Tell about fraud and identity theft.
We also have a business that helps companies
identify attempts to steal their information
or help them recover when they've had a breach.
We also help protect people from fraud and identity theft.
So, we use information to help businesses,
blenders, for example, recognize when someone's
trying to use information that they've stolen
to get your information.
We have monitoring services that can alert you
when something pops up in your credit history
that can indicate your victim or fraud.
So, we help make you aware of potential attempts for fraud.
We also have a business that is an identity verification service.
For example, if you're working
with the Social Security Administration
and you go in to get your Social Security account
information, so how much money you get paid when you retire,
which is still a long way from,
but hope to get there someday.
We have an identity service
that they're using experience information.
So, when you go in, they're matching it to information
that helps them ensure you are you
and not someone who's trying to access your account progenently.
So, we are working on a number of fronts
to help protect people from fraud and identity theft
to help them improve their financial lives,
help them get it gain access to information
that can help them be more successful.
No, it's really interesting.
I've heard this word, the word savvy
and then the word financially savvy.
And now, I don't know what that means.
So, help me and help my audience gain a grip
on what financially savvy means.
Yeah, when I think of being financially savvy,
it's when you control your money and it doesn't control you.
So, you understand how many works.
You use financial tools to your advantage.
So, credit is a financial tool.
That's the financial problem.
And if you can use credit well,
it can give you a financial advantage.
For example, if you have a credit card
and you get cash back or you get airline miles
and you make charges with that card, discounts on purchases
and then pay the balance in full.
You're not taking on debt,
but you are getting a financial advantage.
That's a financial savvy thing to do.
When you understand investing, which I'm sure you talk
to your listeners about often who are saving
and having that emergency savings account.
When you budget, we all hate that word,
but it's really a tool to help you
be in control of your money rather than it controlling you.
And that's what financially savvy,
being financially savvy is all about to me.
Cool.
I'm speaking with Rod Griffin.
He's the Senior Director of Public Education Advocates
for Experience.
You know, I'm going to tell you this,
when the credit score, you know, my daughter,
she's so proud, she has an 800 plus, you know.
Your dad, he's kind of wore down.
I got some credit, my hangs between high 60 and middle 700s,
you know, high 600 and middle 700s.
So she laughs at me a lot.
I said, but you know, you're not living the life yet.
Now, when you say credit score,
I'm just reading it out to my audience,
they're unaware what credit score is.
Poor is 300 to 579.
Fair is 580 to 669.
Good is 670 to 739.
Very good is 740 to 799.
Excellent is 800 to 850.
Now, excellent, everybody wants to be there.
I like to say that I hanging at that 700, mid 700 range.
How has this score put together, Rod?
Yeah.
And it's just to complicate things further.
There isn't just one score, so there's lots of different scores.
So there are three credit reports,
and that's where we have to start.
Every credit score uses the information
from your credit report to do the calculation.
If you're buying a car, they have a credit score.
That just to surprise you,
Biko has a score for buying a car,
auto lending score goes to 900, not just 850.
So if you want to win a bet,
then you have the best score.
Get your auto score, you might have a better rate 50,
you'll win every time.
But the thing to understand is they're all looking at same stuff.
They're all the information from credit report.
And they're all looking at number one,
how are you paying your bills and you're paying your bills
on time, or are they late?
So like payments are gonna hurt your scores.
The second thing they're looking at
is are your balances on your credit cards
really high compared to the credit limits.
So if you can keep your credit card balances down,
and you pay your bills on time,
you're gonna have good credit scores
because everything else builds on those two things.
They look at the length of your credit history,
so how long have you been paying bills
and paying them on time?
They look at the mix of kinds of accounts you have,
so do you have a car loan or a credit card,
so on that sort of happens with time as you use credit.
And you'll develop that.
They look at what's happened recently.
So if you apply for new accounts,
and you reduced your debt,
so if you're taking on more debt.
So if you're paying your bills on time,
keeping your balances low,
you will have good credit scores.
It's just behavior over time.
So people banks, the like people who are boring,
they don't want anything surprising.
Just pay the bills on time, keep your balances low,
do that over and over and over.
You'll have good credit scores.
So there's no real secret.
The important thing, get your credit report,
know what's in it.
It's free, you can get it once a week
from each of the three bureaus at annualcreditreport.com.
You can get a free monitoring service from experience,
we'll give you a free report every 30 days,
along with a 508 score.
And most importantly, the factors
that are driving that score.
So when you get a credit report and score
from experience, we give you at least four,
it's sometimes five risk factors
that explain what is having the most negative effect
on the score so that you can look
at your credit report and figure out
what you need to work on.
So the thing I tell people is the number doesn't matter
and they look at me like I'm crazy.
Look, because it does.
Of course it does.
I'm looking to do crazy too, bro.
When you say that, it doesn't happen.
Yeah, well, yes it does.
You're talking to the bank and they're trying to get alone.
But if we're just like we're talking right now.
Right, you know, the number doesn't tell you much,
but if you get your credit report and the number,
then you have something to work on.
You have context around it.
So you can look at the risk factors that go with it
and look at your credit report and say,
okay, it says my balances on the credit cards are too high.
Well, here's the credit cards that are high balances.
That's where I need to focus on.
So it empowers you to act.
If all you have is a number, you can't do anything.
You know, if I said, you know,
I would have bet that you're about a 780.
What do you do about that?
But if I said, you know, your balances are about 30%
of your credit limit on a card.
Now you know what you can do to reduce the balance
with what you need to focus on.
So that's what we want to do is try not to focus too much
on the number, focus on the credit history.
The number gives you a place to start from.
I'm Jason Ron.
You've already told me some information I didn't know.
The word free reports are free.
Then you just alerts are free.
I didn't know that why I just got asked
if why don't I know, Roshan McDonald
know that experience you can register for free
to get free reports, free alerts, and free scores
sent to your email box on a regular basis.
Help me educate me because I'm sure a lot of people
listening didn't know that either
because I'm being inundated with all this fraudulent stuff
and experience is having stuff that can bring value
to me, help me become financially savvy
and improve my financial help.
Yeah, so we have, of course, different levels
of service we are business.
But we have at the base level you go to our app
so you can download our app on your phone
or your mobile device or you can go to experience.com
and enroll in a free monitoring service and you do.
You get a free credit report once a month.
You get a free 508 for, and the respect is a bit with it.
So the exchanges will offer you potential access
to credit cards you might qualify for.
You can tell us, here's the things I'm trying to do.
The most powerful word in credit and finance in general,
I think is no, two little letters.
So if you get offers you don't want them, say no.
And it will inform you with your credit score
or your credit report and give you the power to act on it.
The annualcreditreport.com is the free government required site
and you can get a free report from each of the three credit
bureaus once a week.
So you get more than 100 a year if you want them, I guess.
It means quite that many, but you can get them.
They typically don't include a credit score.
So you can get free credit reports.
If you're a victim or fraud, you can get free credit reports.
So if you go to explain.com slash fraud,
if you believe you're a victim or may or may have been or are,
we'll give you a free report along with the ability
to add a free fraud alert.
Please don't go anywhere.
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On the serving pancakes podcast, conversations
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Today, we have a little best friend compatibility test.
Yay!
And how long have we been best friends for?
This is the day we met.
As the league won volleyball season heads towards its final stretch,
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How could this have happened at City Hall?
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Welcome back to Money Making Conversations Masterclass.
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My identity was stolen.
And so that's frightening because you're helpless.
You see these credit card bills coming out.
Several stories about a computer over here.
They both food over here.
And it was shocking.
But the only way I could get it back was
I'm going to tell you, experience saved my credit.
You know, with their alerts.
I went to you guys.
I told you I had a fraud that was happening.
You reacted immediately.
And then the alerts saved me and it started blocking.
And it would call me and contact me is,
Hey, is this you?
Is this you?
Make a sign of this account.
It gives you, you get it cleaned up.
It took about a lot of year.
But I got back, back on my feet.
And so that goes to my next question.
Establishing your credit, Rod,
and rebuilding your credit.
There are two different things.
How does one establish their credit
and then how do they rebuild it?
Yeah.
So you're right.
Two different things.
And having access to credit history,
having a credit report is really important
in the financial world.
It's one of the first things that people will often look at.
So for example, people don't know that
when you apply for an apartment lease,
they look at a credit report.
If you're applying for utility service,
they'll look at a credit report.
When you get a cell phone,
they're going to look at your credit report.
So we know about credit cards
or getting a home loan, that sort of thing.
But it's other parts of your life too.
So establishing credit is very important.
Several ways you can do that.
One, you can have a family member,
a friend, a ad user, an authorized user,
to an account,
and then that account would be reported
as part of your credit report.
You could apply maybe to qualify for a small loan
and have that reported.
But that often is difficult to do.
So experience also has created something
we call experience go.
When you enroll in our app,
if you do not have a credit report with us,
we'll ask you some questions
and we'll actually create a credit report for you.
So you name your address,
sell the security number and some other details.
We'll ask you for a live selfie.
So if you wait or smile,
so we know it's you,
we'll create a credit report
and all it will have in it
is your identifying information.
From there,
we have something we call experience boost.
Experience boost actually lets you
add your cell phone payments,
positive information,
not negative, only positive information,
but your positive cell phone payments,
positive utility payments,
positive streaming services,
things like Netflix, Hulu,
your rent potentially.
We work with a number of property management companies,
your insurance payments,
and we can capture up to two years
of information and that to your credit report.
So it's possible that if you don't have
a credit report at all with experience
to go from no credit history
to having a credit report
plus a number of accounts,
credit scores not having a report
to have a score to scores in the 630 range.
We've seen in some instances,
just in a matter of minutes.
So get you started.
Not a great score.
It's going to get you going.
And so that's critical.
It's just having that credit report
because that's going to be the goal.
So basically you're saying
for consistent payments,
if you have a debit call,
that debit call you have your gas bill
or your rent or your Netflix account
tied to that debit call
that shows consistent payments.
That's what you were talking about.
And that in turn can be inputted
into your experience account
that starts building a base.
Right.
So with experience boost,
we connect to,
you give us your permission.
So it's permission based.
And tell us, I want to add these accounts
and this is the savings account
or checking out like a debit card,
checking account credit card you pay it with.
And we're able to then capture those payments
and for each of them,
you tell us you want to add,
we'll add an account to your credit report.
So, and then we'll immediately show you
your score result too.
So we give you another free report
and a score when you start the process
and then we give you a report and score
when you finish enrolling.
And you can see if there's a difference.
If you are beginning to build credit
or you're working to re-embellish,
but I think it's re-embellish at your credit,
or rebuild it,
you, for most people,
that's when they see the most impact.
So if you have thin credit file,
fewer than five accounts,
or you've had scores of less than 680 or so
on a 538 score,
that's who will typically see the most benefit
because there's just not much history
there to calculate a score with.
And so, and it's free, again, it's free
and it's permission based.
If you don't want to continue,
you can tell us to stop,
we'll remove the accounts.
So again, we're trying to give people
control of that information
and to make sure that they have a full picture
because those companies might report
the negative information if you don't make those payments,
but they don't typically report
the positive information.
Now, as you build in your account,
or rebuild in your account,
would any additional steps that I've missed
in here in your conversation?
Yeah, so several things.
Experience Boost might help in that regard as well.
If you've had some issues and life happens,
we all know and I've had those experiences
and things can, and so you take steps
to start to recover.
Get your report, know what's there.
Experience Boost might help in those instances
because you're adding positive history.
And then it's about having a small account,
making the payments on time every single time.
And that's critical.
Work with, experience, help you identify
what needs to be taken care of.
If you've been a victim of fraud, I was too.
I actually had my tax forms where we're stolen.
And so there was a tax file in my name.
So I know.
And there's all that.
You like me, you know, that's like,
when it happens, Rod, it's like,
you just feel so helpless.
And then you start trying to figure out how it happens.
And I think another thing that people need to do is,
like I use my credit card a lot,
and you really should audit your monthly bill.
Yeah.
Sometimes they'll drop little low payments monthly,
like $25 or $15.
And they'll just build up over time and you don't know it.
I've called that on my credit card statement
because I run a business.
And so because people will sell your credit card information off
and people will start charging monthly, low monthly charges,
that you might not recognize,
but it's so low that you don't have time
to go back and worry about trying to identify.
Because give the any charge off of a credit card
is not easy, credit card bill is not easy.
Now, Rod, you know,
I'm trying to maintain a financial savvy behavior,
my health.
Should we prepare or can we prepare the prior year
before you go into the new year,
being financially healthy?
Absolutely.
And you know, it's about setting goals.
And I always tell people, you know,
talking about money can be hard.
And so, yeah, I use my personal life.
My wife and I talk about money all the time.
It's gonna, and but we're usually not talking about money
when you think about it later.
So a money conversation doesn't have to be,
you know, a confrontational sort of thing.
For us, it could be,
do we want to go out to dinner tonight
or do we want to wait until the weekend
because we want to do something later?
So where are we going to spend that money?
It's the real question, but it's the goal setting.
We don't have a vacation in next year.
So we start talking about personal goals
and goals we have to gather rather than the money itself.
And so I always tell people start from there
because it makes, start from a goal perspective.
What do you want to do in life?
And that could be this month, it could be next year,
it could be in five years.
And set those goals and then start looking at
what is the money equation?
How do I make sure I have the financial resources
to achieve those goals?
And it helps set a more positive approach.
Instead of letting money become a problem
and then having to figure out how to recover
from a problem, set a goal and start looking forward
and ahead, check your credit report,
make sure that you're setting aside savings,
build a budget, call us spending plan
if you like, have a college professor friend,
he does that.
So there's a like budget, okay, I'm from Texas,
I'm kind of stubborn, it's a budget, I'm gonna call him.
Just call what it is.
No state income tax in Texas.
Yes, it's true.
You're a good brother over there.
I'm enjoying it, they're killing me there.
They're killing me Rob.
I'm gonna tell you this, Rob,
you know, and just listening to you
and I hope everybody's listening to it.
Just when you do it, if you buy groceries
and they got a grocery account, a loyalty plan, get it.
I do that, I get discounts on my gas.
If I buy groceries on a Friday, I get triple points
which go to my gas, I have a credit card
where if I buy charges on my credit card,
it gets me faster on my frequent flyer plan.
And then on my frequent flyer plan,
I got membership miles.
That's what you just talking about being savvy
when it comes to how you deal in
with your finances and things like that.
And I think the big takeaway,
and here you talk about experience as this,
just look at what's out there and make sure
you're aware of the advantages
because there's some things that can be saved
with your car insurance, right?
Yeah, and so you're living my life
because I just bought gas at 90 cents a gallon
because of my grocery cart.
Right, so same thing.
And when it comes to car insurance, same issue.
Insurance is expensive.
We've seen what inflation has done
over the last couple of years.
Insurance rates are up.
And experience actually has introduced another,
we've talked about what experience does.
We've introduced an experience,
it's auto insurance marketplace.
And we help you shop for better insurance.
We work with 40 of the largest insurance providers
in the country.
And we help find the best rates based on where you live,
what you need kind of insurance levels,
meeting the minimum requirements
and try to help you shop apples to apples.
What we found is for people that are working
with our marketplace, they save on average
about $800 a year.
So not just a small amount of money.
And the other thing that we'll do is help shop for you
because the shopping for insurance can be difficult.
We want to make sure you're getting the same offers
for the same coverages.
We want to make sure you're meeting your state
minimum requirements for auto insurance, for example.
And it can be difficult and confusing.
So we will monitor for you.
If you change insurance providers with us,
we'll monitor for you.
If we find a better rate, we'll tell you.
And you can decide whether you want to then shop for,
or change providers and get even better rate
as they come along.
So you don't have to continually shop yourself.
Wow.
He's the senior director of Public Education Advocates
of Experience.
I want to tell you,
I want to thank you for coming on Monday making conversations.
My big takeaway is that I want my audience here
because some people, I don't want to do coupon,
I don't want to shop like that.
I shop with coupons.
I shop so much that I get free food.
But they said me a coupon say,
hey, here's some free this, here's some free this,
here's from free this because they want my business.
And so, and some things will be $6, $8, $9 savings
on that particular sale if I didn't come in there.
And I think the big walk away is just be financially savvy.
Just to see what's out there because like you said,
when you got that 90 cents off your gas bill
and filling up that when I get three cents off
or I get 10 cents off or I get 40 cents off per gallon now,
per gallon that goes a long way.
Thank you for coming on Monday making conversations
about to go out for a while.
I hope you enjoyed it.
Thank you for listening to this episode.
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A shocking public murder.
This is one of the most dramatic events
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You want to start with the first version
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Oh, whatever.
Would you like to?
Yeah, sure.
So you're a Spartan, is that what I'm getting?
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