Jane Mustoe, Senior Technology Director at Tesco: Inside the Labs Powering 3,000+ Stores & 330,000 Colleagues

Episode Guest:

Jane Mustoe is Director of Technology at Tesco, where she leads teams focused on enabling functions and driving innovation through cutting-edge tech. With a background spanning financial services and retail, she’s passionate about building products that truly connect with customers.

Episode Timestamps:

0:00 Introduction

0:46 Meet the Director of Technology at Tesco

1:51 Jane’s First Job & Early Lessons

3:45 How Orchestras Taught Her to Lead Tech Teams

5:36 Why Jane Chose Tech (Even in the Green-Screen Era)

6:59 Product Obsession: Where Tech Meets Design

7:44 Breaking into Tech as a Woman – Then and Now

10:49 How to Stay in Control of Your Career

12:15 Jane’s Roles in Tech: Then vs. Now

14:45 Tesco’s Four Tech Families Explained

16:01 Why Jane Still Chooses Product Today

16:54 Is AI Making Better Technologists?

18:06 From Finance to Retail: Making the Career Leap

19:50 Signs It’s Time to Make a Career Move

20:55 Why Retail — and Why Tesco

22:06 How to Stand Out When Applying to Tesco

24:31 Tesco’s Culture of Realness & Opportunity

26:03 What Makes Jane Happy at Tesco

27:35 What Her 1,400-Person Tech Team Actually Builds

29:11 Innovation Labs: From Idea to Store in Weeks

31:00 Frictionless Shopping & the Future of Retail

32:45 AI, Apps & Accessible Innovation

34:28 The One Trait Behind a Great Tech Career

35:08 Jane’s Duvet Flip: Why She Gets Out of Bed

Episode Partners

Hg Foundation

Together with The Hg Foundation, we’re on a mission to motivate and inspire young people like you to explore, or even start a career in technology through inspirational talks from industry.

https://bit.ly/4mwzRGs

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