Maryrose Lyons and Allan Russell on bringing AI to life at Musgrave

Curious about how AI can really make a difference in business? In this final episode of the season, Maryrose Lyons sits down with Allan Russell, Head of AI and Process Automation at leading Irish retailer Musgrave, to explore his hands-on experience with AI adoption.

Allan shares the importance of having a rock-solid database infrastructure, how Microsoft Copilot is boosting confidence across teams, and why a culture of experimentation is crucial for getting AI right. He also dives into how AI is reshaping customer-facing applications and improving customer experience.

This is an episode you cannot afford to miss—whether you’re looking to streamline processes, enhance customer interactions, or simply make AI work for your business.

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