Med Spa Sales Rep Explains Pressure To Sell To Any Clinics Who Will Buy, Even When Patients Could Get Hurt | EP 79

What has a med spa sales rep with 20 years of experience seen that keeps them up at night?

Host Dr. Kate Dee sits down with Rachel Phillips who’s been selling to med spas for over 20 years, and she's seen things that will shock you! 

From doctors panic-calling her to train unqualified staff because their licensed person just quit to practices going out of business before patients can finish the treatment packages paid in full upfront. 

Rachel spills everything about what really goes on behind closed doors in an industry that has exploded in growth over the past decade, now numbering in the tens of thousands nationwide.

Chapters:
02:25 - When Sales Pressure Conflicts With Patient Safety
05:10 - Why Trust Matters More Than Closing The Deal
07:45 - Untrained Hands And The Real Risk Of Devices
10:30 - The Hidden Cost Of Buying Used Lasers
13:20 - Financing Mistakes That Destroy Med Spas
16:05 - How Illegal Shortcuts Put Patients At Risk
19:10 - Why Most Consumers Cannot Spot Unsafe Clinics
22:15 - When Marketing Promises Outpace Medical Reality
26:00 - What Actually Works Versus Industry Hype
30:45 - How To Choose The Right Provider With Confidence
34:30 - Raising Standards And Protecting The Future Of Aesthetics

As a sales rep, Rachel has had to choose between making the sale and doing what's right, and not every rep makes the same choice. She breaks down why some practices spend money on treatments that will never work for their patients, and how aggressive marketing creates the complications that end up in lawsuits.

For medspa owners, Rachel shares truths about buying equipment you can't afford and marketing to deal shoppers when you're trying to build a luxury practice. Learn the real reason why so many med spas fail, why patients get hurt, and what needs to change.

Listen and learn what could save you thousands of dollars or prevent a serious medical complication.

Connect with guest: https://www.linkedin.com/in/rachelmichaels/

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MORE FROM DR. KATE DEE

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Disclaimer:  This podcast is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before any aesthetic procedure.

Some episodes include anonymous or secondhand accounts; while accuracy is a priority, these stories represent individual experiences. Verify credentials, do your resea...