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On March 24, Chap U-U-R-O-A-GEN is pushing back against claims that she sent security

to intimidate an 11-year-old girl at a hotel in Sao Paulo.

The singer's representative says she has zero tolerance for any violence toward fans.

Footballer Jorgenho accused her team of confronting his daughter, saying they claimed the child

was harassing Shappel.

Both families were staying at the same hotel last Saturday.

Jorgenho's team, Flamenco, was in town for a league match against Corinthians while

Chap U was there for her tour.

He described a security guard approaching his daughter and her mother over alleged disrespect.

Fans and online crowds started making jokes about the situation right away.

Chap U has faced scrutiny before, like backlash over her Grammy outfit earlier this year.

She called the assumptions unfair, especially since no names were directly mentioned at first.

Chap U addressed it directly on her Instagram story.

She insisted the security involved had nothing to do with her or her team.

Her rep added that she rejects any aggressive behavior toward her or her supporters.

The two sides clearly differ on what went down, but Chap U is making it clear where she

stands on fan interactions.

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