Power Plays and Fallout in the RV World | RV Podcast News Edition, Episode 582

The RV world always has back-channel stories and simmering controversies, and in this News Edition of the RV Podcast, we break down a couple of those stories and why they matter to RVers.

In Episode 582, we dig into the growing backlash over the Harvest Hosts takeover of Escapees RV Club, where longtime members say a once-beloved community is being hollowed out in the name of profit. We examine what private equity ownership really means for RV clubs and why this story has struck such a nerve across the RV community.

We also take a close look at major shake-ups in RV technician training. The sudden and unexplained departure of the president of the RV Technical Institute has raised serious questions at a time when the industry desperately needs qualified RV service techs. On top of that, we report on the reported sale of the National RV Training Academy in Texas and what it could mean for future RV tech education.

There is more confusion at America’s national parks as new entrance fees for international visitors are causing delays and long lines at park gates. With staffing shortages already stretching the National Park Service thin, we explain what RV travelers should expect and how to plan ahead.

And finally, Marcus Lemonis may be gone from Camping World, but he is still very much in the headlines. An arbitrator has ordered Lemonis to pay more than $14 million in damages tied to his role on the TV show The Profit. We look at what this ruling means and how Camping World may navigate an increasingly competitive RV dealership landscape without him at the helm.

This is the RV Podcast News Edition, released every Monday morning with insider news, industry developments, and issues that directly impact RV owners and travelers. Our main podcast, Stories from the Road, drops every Wednesday with interviews, destinations, and listener questions.

Now let's dive into this week's news.

Harvest Hosts vs. Escapees: A Membership Meltdown Story

If you want to see what happens when private equity gets its hands on a beloved RV community, look no further than the Harvest Hosts takeover of Escapees RV Club. The internet is on fire with member complaints, and the details are jaw-dropping.

Here's what's got everyone fired up: In July 2024, Harvest Hosts acquired the management and operations of Escapees RV Club, including the popular Xscapers subgroup for working-age RVers. What happened next has become a textbook case of how private equity-backed companies can effect beloved community organizations.

Full disclosure: we've been an affiliate of Harvest Hosts for many years, and the company used to be, but no longer is, an advertiser on this podcast. We're also an affiliate of RV Overnights, a Harvest Hosts competitor that sponsors our Wednesday podcast.

Jen and I really like Harvest Hosts and have used it many times. But this story still needs reporting. Because it illustrates what happens when big money gets involved in startups and independent businesses.

First, you need to understand that Harvest Hosts is no longer a small, founder-funded RV startup. It is a private equity-backed platform designed to grow, consolidate, and eventually deliver a strong return to investors. In 2021, it reportedly received about $37 million in growth capital and it has been growing and expanding ever since.

One of the most biggest acquisitions wasin 2024, when it bought the Escapees Club, which was a family run club started in 1978 by Joe and Kay Peterson, two full-time RVers who were traveling with their family and wanted a way to stay connected with others living the nomadic lifestyle. It grew and grew, was later turned over to Peterson family relatives who eventually sold Harvest Hosts. 

There was worry and grumbling from members simmering for a long time but most recently, just before Thanksgiving, it turned in to a dumpster fire. According to reports from members and a detailed timeline compiled by concerned community members, Harvest Hosts terminated the Xscapers convergence director and other Escapees staff just two days before the scheduled Thanksgiving convergence. That’s what they called their gatherings - convergences. They told attendees they'd still have a place to park but the event would no longer have a host or the Xscapers brand attached to it. Imagine planning your entire holiday around an event, traveling to the location, and then being told the people running it were just fired.

But it gets worse. Harvest Hosts then cancelled several future Xscapers convergences and meetups, seemingly everything except the one annual Bash event, often with little or no notice, according to Facebook group posts. For context, these convergences and gatherings were the main draw to the club for many members. The community-focused events, where working-age RVers could connect with others living the nomadic lifestyle, were what made Xscapers special. Members had planned their entire travel schedules around these gatherings.

The pricing controversy adds insult to injury. An email from Harvest Hosts CEO Joel Holland promised "we're not changing the price of an Escapees membership, it's still just $49.95" while simultaneously announcing that Escapees would be folded into a $179 All Access membership bundle. Angry members called this classic bait-and-switch language designed to confuse them about what they're actually getting.

When members started speaking out about what was happening, things took an even darker turn. Members report that Harvest Hosts began actively censoring and deleting complaints in the online groups they now control. Long-time community members said they were being banned. According to member accounts, they're even banned members from the public Facebook page simply for voicing their concerns about how the company is handling criticism.

The complaints on Trustpilot paint an even darker picture. One review states that Harvest Hosts has "decimated" the community and fired loyal Escapees employees, calling it a "classic Manhattan Private Equity gut job" backed by Stripes, LLC. The review notes that "the only thing harvested here was the goodwill of a 40-year-old club." Stripes was the equity group that handled that private equity investment into Harvest Hosts.

Adding fuel to the fire, Harvest Hosts hired Chris Smith as Senior Director of Community & Events, someone who members point out oversaw the worst membership decline in FMCA history during his eight years as Executive Director & CEO there. Members are questioning why leadership with that track record is now running their organization, especially given the mass cancellations and firings that followed his arrival.

Long-time Escapees members feel completely betrayed. This wasn't just any RV club. Escapees was founded in 1978 by the Petersons and for over 40 years, it built a reputation as a member-first club where volunteers ran regional chapters and gatherings felt like family reunions. 

In their acquisition announcement, Harvest Hosts explicitly promised to retain Escapees employees, continue community events including "Xscapers Convergences," support Facebook groups, and be "good and earnest stewards of the Escapees and Xscapers brand." 

The controversy highlights a growing and troubling trend in the RV industry: venture-capital-backed companies buying beloved community organizations and strip-mining them for profit. Members on online forums say Harvest Hosts has essentially gutted Xscapers and taken away the big thing that made it worth joining. 

The pattern is clear: cancel the expensive community events that members loved, fire the staff who built relationships with those members, silence anyone who complains about it, and then act surprised when the core community revolts. As members point out, the people Harvest Hosts has made the angriest are precisely the community leaders and engaged members who made Xscapers worth joining in the first place.

As one community member put it: "What kind of company cancels a paid Thanksgiving event that has been planned for months, that many people built their holiday plans around and traveled to, with just days' notice? A company that is making poor business decisions for profit and doesn't realize they are destroying the asset they've purchased with their own hands."

The situation is being discussed across Reddit, RV forums, and has even found its way into Google's AI overviews. Despite Harvest Hosts' apparent attempts to censor and ban critics, other members are making it clear: they will not be silenced or ignored. 

The controversy highlights a growing and troubling trend in the RV industry: venture-capital-backed companies buying up everything in sight. Over the past 20 years, private equity firms like Bain Capital, Alliance Holdings, American Industrial Partners, and others have acquired some of the biggest names in RV manufacturing, dealerships, and services - including Heartland, REV Group, Fleetwood, Monaco, Roadtrek, Grand Design, Lazydays RV Center, and yes, Camping World. Investment banking firm Jackim Woods & Co. has tracked more than 65 private equity transactions in the RV sector over the last two decades. 

The goal is always the same: buy a mid-size company as a "platform investment," then triple or quadruple its size over 5-6 years through acquisitions and cost-cutting. While some of these deals have created jobs and improved operations, the Harvest Hosts takeover of Escapees shows the bumpy road this consolidation wave can create- when community and culture become subservient to profit margins and "operational efficiency."

Sources:

• Community member timeline and documentation: Facebook groups and posts tracking the controversy -

  Hosts & Guests

  M

  Mike Wendland

  Host

  No transcript available for this episode.

  Start Transcription