Princess Cruise

0:00Welcome to IntelliCast, your broadcast channel and on the Go IntelliTravel agent training. Stressless and learn more to earn more. Welcome to IntelliTravel Podcast. My name is Bethany Grant, your Vice President of Sales and Advisor Engagement. Here with IntelliTravel, if you are new to the IntelliTravel family, let me be the first to say welcome home. We are so happy you're here. Listen, you're going to learn with IntelliTravel that we leave the way in education. There is no other home agency out there that is doing what we do. We make sure that you guys are learning regularly, whether it be at our live events, our webinars, or like this podcast, which it was designed to help those of you that are on the Go learn on the Go. You guys can be maybe you're on your way to soccer practice with your kid, maybe you're

1:00at the gym, you guys can listen and learn. I am never alone on these podcasts. I always have one of our fabulous preferred partners, or one of our executives on the call with me. And there is no exception with today. But before I introduce our preferred partner today, I want to make sure you guys, if you, when you go to book your client's next vacation, make sure that you are going to your back office and go to our preferred partner list first. Why? Because our preferred partners are the ones that absolutely have our back. They do all of our webinars. They come to all of our events. They pour into you. And obviously they do these podcasts as well. So like I said, I am joined by one of our fabulous preferred partners today. Today I have Princess Cruises here and our very good friend, our National Account Manager, Miss Sarah Preston. Sarah, how are you, my friend? Hi Bethany, I am doing a so well today. How are you today? I'm doing so good.

2:01Crazy running into September as far as we've already ran in September. Like I can't even believe that I'm saying that it's September. Right? Same here. I'm now like, oh my god, this is nut. So for date references, if you guys are listening to this, you know, few months from now or whatever, it's totally fine. But we today is September the 8th, 2026. So if you're listening in December or January or whatever, just know that this is September. And this is, I'm in the dates important on this one, Sarah. I know we've recently done a podcast where you went over all about Princess Cruises. You guys can go to your intellectuals and you can follow or go to your podcast wherever you listen to podcasts and you can look that up. It was so good. This is a little unique of a podcast and I'm really fired up about this month. The marketing team here at IntelliTravel came up with the idea of doing an entire group's

3:01month. And Sarah, I know you know all about it. I know you're fired up about it as well. If you don't care, you know, kind of give a super brief like who Princess is and then let's talk about all things groups. Yes, of course. Okay, so I'm so excited to talk about groups. But before that, just to give a little brief overview of Princess is that we are a company that is celebrating our 60th year as of last December. So it's a very exciting milestone. When you think of Princess, people often think about Alaska. That's one of the biggest things people say it's Princess and Alaska are almost synonymous with each other. And it's because we've been in Alaska for over 55 of our 60 years. So truly, it's been integrated in so much aspects of Princess's history. But we are a premium cruise line with that goes to all these different global destinations. So although many people think of Alaska, we also are known for our Mediterranean, our Japan sailings, our Asia sailings, our world cruise sailings, and so much more.

4:08We are again, a premium cruise sign that has a really great technology called the Medallion Class Technology that really is a huge key differentiator for Princess in comparison to any other cruise sign. And that technology just really goes to show and really has that standout difference because even though we have a wide range of smaller ships to really large ships, having the Medallion gives you that personalized small ship service at scale, which truly makes Princess standout and why we have so many oil guests, inclusive of your clients that really enjoy sailing with Princess. Nice. Nice. Yeah, you guys are fabulous. We'll talk about registration and all those good things in just a little bit. But something that Princess does so well, especially within Taylor Travel Group. So we, Sarah, we're doing a whole, like this entire month as group. And we're very far enough about that and everything that we've got going on. But we wanted this podcast to be all about the groups that Princess offers.

5:13So girl, it is your show. Go for it. Yay. Okay. So I'm so excited because this is actually a program that we launched this year with Intel Travel by having our Intel Travel Home Office groups. We have over 950 different groups that Intel Travel Advisor can book into and it guarantees your clients getting on board credit. So it's awesome because Intel Travel did the heavy work of opening up all this group space on all these beautiful and credible destinations. And again, if you book your clients on any of these voyages that are open, they will automatically be merged into these groups. So there's no additional work that you need to be done. What I really like about the Princess Groups too is the fact that if there's a, if it's an advisor or if you yourself actually do end up booking enough to earn a TC, even if it's in a quarter group, you will earn that TC.

6:14So I always recommend if you have clients that are flexible, why not look at the group space first and then gear them towards something that already has group space available, right? It's a great way to guarantee that they're going to get the best of the best on board credit. And with Princess, we use group amenity points. Really great with Intel Travel is that the fact that they open this group space when our programs are released, therefore they're typically getting the highest amount of group amenity points that they can have allocated per that ceiling. And again, Intel Travel does a great job always utilizing all the group amenity points for on board credit. So your clients are guaranteed to always get an additional bump of money on board, right? And I'm like, who doesn't wait for you money? I know I love free money. So again, it's a really great program to book your clients into. And so if you don't care because we've got a bunch of new, you know, Sarah, we always have new advisors coming in.

7:14So if you don't mind, can you explain exactly what a group is with Princess, what that looks like? Yeah, for sure. So with Princess groups, we typically ask that there are five state rooms that you use to open a group. But groups are really great and flexible because there's so much that you can do with the group. Think about it when you go traveling with a multi-gen family, right? Or if you have a graduation cruise or if you have friends who are traveling together, right? There's multiple different types of group types that you can have. Even within groups, we have multiple different categories. So we have our affinity groups. And those are typically your affinity groups. You know these people are traveling. You know that you have guaranteed people who are saying, yes, they want to go travel together. That typically is an affinity group. You also have a prospective group or a speculative group. And that's when you have a group that you want to open. But you're not sure if you actually do have people who are guaranteed to book with you.

8:17You're just speculating that this will be a popular sailing that you consult to your clients. And then you could really start promoting it. We also have things like incentive groups, which is where you have a company event or those big meeting spaces on board. And then lastly, Princess offers celebration groups. And so we actually do a really great group training on our Princess Academy training as well. So I highly encourage everybody to do that course within the Princess Academy too because you've learned so much about groups, the different group types. Those are the different categories that Princess groups has to offer. But again, what makes this group of this home office group really, really special is that it takes away having to plan all of that and having to set everything up. You can just go in and book your clients directly into these groups and they get the group benefits. So again, if you have a group that you're interested in, if you see something within

9:17the groups that we have available with the IT Home Office Group, you can tell us that you totally use that and sell to your clients. And then just find a feeling that you really resonate with and start promoting it as it was your own group, right? So there's lots of great benefits that the group program has. But again, I highly encourage you to take advantage of the IT Home Office Groups because they did all the heavy work of already opening those groups' space for all of the interlural travel advisors. Yeah, now it's very cool. So if I'm newer and what do I need to do to go into those groups here, like what exactly, do I need to do to look for those? Yeah, so when you are looking for those groups, you can either go on our Princess OneSource website. And so you do need to work with your interlural travel admin to register for a OneSource account. A OneSource account is our Princess OneStop shop for all things Princess related. You'll find your training there.

10:18You'll find our sales and marketing, our booking engine, and so much more within our OneSource website. And so within our booking tools, you'll actually be able to find Polar. And our Polar is our booking engine. And from there, you can find all of the groups. If you don't really want to go into the tech heavy aspect of it, no worries. You can go into our Facebook group. I will be dropping our Home Office group excel sheet so you can go through there and see all of the groups that's open and available for any interlural travel advisor. Again, if you end up booking your clients, be it through our booking engine Polar or by calling in. If there's an IT Home Office group, it'll automatically put that booking into that group without you having to do anything. So again, it's a really great benefit because it just happens automatically. So there's no additional steps needed for you to have your clients be booked into this group. Yeah, that's very cool. The fact that you guys do that, that's so awesome.

11:21So love this. You and Brian and myself, I was kind of in the background just kind of helping out behind the scenes. But you guys really, you know, like push so hard to get this group program with Princess and IntelliTriple, this Home Office group. And it is really fabulous. You guys have got to take advantage of that. And as you grow a group, you know, do it. Especially the Princess, it's so cool. And you mentioned, listen, you mentioned Alaska. And I think you all got some cool stuff going on with Alaska right now, am I right? Absolutely. We have so much going on with Alaska right now. Where do I even begin? Let me think. Oh, I know. There's a list. Right. True, truly. So a couple of weeks ago, I want to say two weeks ago, we actually concluded our Princess Alaska boot camp. And I know there are so many IntelliTriple advisors who actually did attend this boot camp. So if you did, thank you so much for your time.

12:21I know it was, it was for two whole weeks, 30 minutes a day. And there was homework and all these really great modules and presentations done by one of my great friends and colleagues, Angela Larson, who's a BDM here at Princess. And she's very passionate about Alaska. So if you missed those modules, no worries. We have them available on our one source website, under training, and under the live training area, you'll see Princess Alaska boot camp. I highly encourage you to take advantage of the Princess Alaska boot camp because we do have all of the sessions, again, listed and recorded so you can access that whenever you like. But we also have great resources available for you. If you choose to host something like Alaska Princess Cruise Nights for your clients, you can take advantage of all the assets that we have there because we make it easy, a one-stop shop for you. We have PowerPoint presentations. We have images, flyers, all these things to really help you grow your Alaska business,

13:24all readily available on the Princess Alaska boot camp. Nice. You guys, there's some giveaways, like, win your way there, some giveaways you guys have got going on. Yes. Absolutely. Yeah. So we actually have a win your way to Alaska, a 2027 Alaska Cruise source sleep stakes. You can find more information about this on our one source website and you click on sales and marketing. Under sales programs and benefits, you'll see something that says win your way to Alaska. And that is an incredible Alaska, again, cruise source sleep stakes that we're doing where we're going to have five grand prizes for people to win a spot on the 2027 Alaska fan trip that we're hosting next year. We'll also have 10 runner ups who will receive $100 Princess gift card. And yes, the more bookings you make of a 2027 Alaska Cruise source sleep stakes, it's

14:25more entries that'll earn you a spot to win. And this booking period started September 3rd and is going all the way until November 3rd of 2026. Nice. So there's lots of time. That is very, very cool. Exactly. So, again, yeah. Go ahead. Go ahead. Go ahead. I was just going to say again, it's such a great way. I always recommend cruise source are the best way to experience Alaska because you get to see portion. You can see the beautiful glaciers by water. You can experience so many different ports, but then also getting on land, lends itself for a completely different experience. So I really, really, really want somebody from InfoLotravel to win this sleep stakes because truly being able to experience a cruise tour is just a completely different game changer. It really goes, it's the best way to see Alaska. And I myself haven't even taken a cruise tour. I've done a cruise to Alaska and I've done the land portion. I've never done all together in one trip.

15:26And it really is. I think it would make that much more of a difference, right? So I highly encourage if you want to grow your Alaska business, this is definitely now the time. I'm sorry, Bethany, I totally cut you off. But we're going to say next. No, I'm just going to say, were there any other giveaways that you guys don't know? You all have so many things going on right now. So we don't have any other giveaways, but we do have other promotions. And of course, we do give away a free graduation cruise if you do your Princess Academy training. Okay, so let me just jump in here really quick. Okay. You guys, if you've not done it yet, first of all, you need to learn all about Princess. It's the original love boat. Just freaking awesome. The brand is good to us as a company. But you guys, they give you, you go through their training. And it is an extensive training, but not like, you know, it's not like you're going to college. Okay. But it is, you know, it's in depth.

16:26But once you finish that, you get a free Princess cruise. So if you guys have not registered for Princess yet, go to your back office, go through, get, like she said, you've got to set it up with us, right, to get all the stuff to be registered for Princess. Go get registered and then go into the education piece and get to everything you need to do, right? And because being able to experience it like every advisor that talks to me about going on on a Princess cruise, they raise and raise and rave about it. Okay. And I know you guys have some of the most loyal clients in the business. Absolutely. Yeah. And we really do believe in it, right? We really believe that when you experience the product, it helps you sell the product so much more. I've met so many Intila travel advisors who said, I'm going to go to the market and I've never stepped foot on a cruise before. And so I really recommend going and doing your Princess Academy training. It is a little long in comparison to all the other trainings.

17:27I think in total it's about 10 to 12 hours. However, all of the quizzes are open note. All of the, or there's only one final exam. That's also an open note final exam. And so I've never met anybody who's failed any of the tests or never been able to become a Commodore. Everybody's been able to graduate. Get the free graduation crews and then also you get elite member benefits, which is your highest loyalty level. And getting those benefits every time you fail with Princess if you're up to date on your Princess Academy. So again, it really is just a really great program that we have because we really do believe that experiencing the products, experiencing that medallion technology I was talking about earlier really does make a difference for you to be able to sell, sell Princess and really get your clients excited about what they can expect. Yeah, absolutely. And just like just one last thing on, on promos, like just for a reminder, y'all, it is September the 8th, 2026 doing this podcast. Do you guys have any other promos going on right now that you want them to know about?

18:32Yeah, we actually have kind of a few things. So we have our limited time offer sale that's going on right now. And this one's going all the way until October 12th. So that's a really great promotion. We have up to 40% off and up to $300 of instant savings plus $99 deposits and plus free third and fourth gas on select failings. We also, and I always, right, isn't that great? And it's all the way until October 12th. So I'm so excited about that because it does give even if somebody's listening to this a little bit later on, you still have some time for October 12th. What I love about one source is that we actually will give advisors early access preview into our sales. So if you go on one source right now, we actually have already announced our semi annual sale with the world wellness week. That promotion actually begins September 17th. So obviously you can't promote this before that sale goes live.

19:33But if you have clients that are interested in spa services, you can be an absolute rock star by saying, hey, I know you have a Princess cruise coming up on on September 17th. We're going to have a really great sale. We're going to make sure we secure you a thermal pass at a discounted rate, right? It really goes to show your value as a travel advisor because you have inside preview and knowledge to what sales are coming up on the pipeline because we know people always hate the fact that you're like, oh, I need to refair something or I need to read book something because I didn't know that the sale was going on, right? So we want to give everybody early access preview to this information just so that you can become the best travel advisor for your clients. Yeah, absolutely. You guys are always good about that and your promos are fabulous. So good. So listen, we are the four we, no, go ahead, babe. Go ahead, listen, I'm all about it. Keep going. Let keep going.

20:33Yes, so sorry, so sorry. We have two other sales and they're kind of in the same boat. They just have different end date, but we've had a lot of programs that we released this year. So we actually have our early booking bonus for 2028 voyages and that one is up to $500 instant savings up to $500 on board credit and just $100 deposits with that. You can also do free location upgrades, early access to dining reservations and even arrival groups. And this is for 2028 voyages across so many different trades and different destinations. For Alaska, we also have this sale going on too, but it's a little bit more curated, a little bit more in depth. So it's our early booking bonus sale for Alaska 2028 and that again is up to $500 on board credit, up to $500 of instant savings. On top of so many different benefits from early access to arrival groups, early access to dining, reduced deposits, extra savings if you have a captain's circle number.

21:38And then if you have an Alaska cruise tour, there's an exclusive meal free meal package that's included for this early booking bonus for Alaska 2028. So for Alaska, typically people book a year out or two years out. I highly recommend if you have clients that are interested in going to Alaska within the next two years to look at these sales because truly this is going to be the biggest and richest sale for Alaska that gives them so many great benefits. And especially if you sell them a cruise tour, that free meal package is a complete game changer and this specific sale ends December 7th. So there's still a lot of time, no matter what time you listen to this. This year there's still a lot of a lot of time that leads up until December 7th. Absolutely. Listen, and you are so right, like trephing Alaska's not one of those. I mean, you're going to have people that are going to come to you last minute, three months out going, Hey, I want to book a trip to Alaska in three months, right? You are going to have that from time to time, but Alaska typically is something that you

22:41want your clients to plan well ahead of time and not a lot of sales happen on Alaska because it's such a high demand. So take advantage of all the princess has to offer with these Alaska failings. And we were prepping people to Sarah for to really prep for groups going, you know, going into 27 and 28 as part of this group's month, we're really pushing people to really start planning their group, get their clients to plan their group for 27 and 28. So with that being said, before we sign off my friend, what would be a tip that you would give for the advisors, like learning everything they're going to learn this month about groups? What would be a tip that you would give to our advisors to really capitalize on groups? Because we know that groups are commissions with commas. Yes, it truly is. I always say groups is the best way to grow your business.

23:45I really think taking advantage of the IT Home Office groups is going to be the best best thing that people can do. Opening in a group can be intimidating, right? So again, one of the benefits that you are part of a host agency is to utilize the benefits that they're giving you. Again, you have an amazing groups department at Intila Travel that are going through opening these groups, seeing what things really resonate with Intila Travel clients. And then they're opening headquartered groups in these various destinations all around the world. So again, if you don't want to learn how to do the heavy uplifting and heavy work of opening your own group space, take advantage of everything that the Intila Travel Home Office group is already providing to you. They've opened all these groups. I'm looking at one of these groups. They literally are giving your clients $85 worth of onboard credit just for booking into this group, right? So again, all of the heavy work is done from Intila Travel and you can use those headquartered

24:48Home Office group spaces to book into. You also have your TLN group space that you can book into as well. So you have so much support across all ends with Princess with Intila Travel to really ensure that your clients and that you can grow your group business and then to ensure that your clients also get really great benefits when they sail with Princess. Absolutely. Absolutely. I could have said it better myself, my friend. Listen, we appreciate everything you guys do that Princess does for Intila Travel and everything that you do. You fly everywhere. Come to our event and make sure that our advisors are taking care of and we so appreciate that for me. Thank you so much, my friend. Perfect. Thank you. Absolutely. Thanks for joining me today. So you are listening. That is it for today's Intila Cask. Everybody, here's the deal. Take advantage of groups. We have got so many things coming for you guys with groups in September.

25:52We are going to help you really plan and launch 27 and 28 with group space and make sure you go get registered with Princess. Hope you guys have a fabulous week and I will see you on the next Intila Cask. Have a great one everybody.