ServiceNow Series E155: Gino Sferra, Managing Director of Platforms at Accenture Federal Services

Today's guest is Gino Sferra, Managing Director of Platforms at Accenture Federal Services. Headquartered in Virginia, Accenture Federal Services believe nothing matters more than helping the federal government do the extraordinary things it takes to make the nation stronger, safer and life better for everyone. They bring the most advanced R&D, the latest technologies, and human-centered design together with the power and commercial innovation of Accenture’s global network to the federal government.

With more than 10 years of experience running complex, large-scale Platforms implementations for federal agencies, Gino has helped government C-suite executives maximize their investments in SaaS products. As MD for their Platforms work at the AFS Energy account, he supports pre-sales, sales, project mobilization and delivery oversight, as well as advocateing for developing and empowering their people. Gino provides solution advisory support to government clients, aiming to be their partner of choice to guide them on their Digital Transformation journey.

In this episode, Gino will discuss:

His journey to leading the ServiceNow federal business at Accenture,

How Accenture leverages ServiceNow beyond IT, transforming federal processes,

AFS’s focus on ERP modernization with ServiceNow integration,

Prioritizing generative AI, cybersecurity and governance for ServiceNow,

Seeking diverse talent passionate about mission-driven work