ServiceNow Series E171: Paul Lyons, VP, Global Alliances & Channels at Sakon

Today's guest is Paul Lyons, Vice President, Global Alliances & Channels at Sakon. Founded in 2003, Sakon is on a mission to help enterprises simplify the way people connect to each other and the world. As devices and networks propel the future of work, Sakon is driving the associated process automation next wave. Sakon’s Cloud Applications combined with the most seasoned team of telecom service practitioners has enabled 100’s of the largest enterprises all over the world to Understand, Manage and Transform their device and communication service estates.

Paul is a passionate, Channels & Alliances leader that always makes an impact, including selling SaaS, PaaS and AI to enterprise multinational Fortune 500 clients. He has over 15 years of experience building go to market channels, alliances teams and programs, and over 10 years of direct sales and business development experience in the SaaS space. Paul has also worked for over eight years in SaaS channels, and alliance creation and development with enterprise software, ServiceNow, Workday and Salesforce.

In this episode, Paul talks about:

His journey from telecom sales to extensive experience with ServiceNow,

How Sakon manages mobility and telecom assets via ServiceNow integration,

Creating a Unified platform for managing mobile and fixed networks,

Why partnership success hinges on mutual value and client benefits,

Continuous innovation and efficient management of global teams,

Focus on brand visibility and growth through strategic partnerships,

Their entrepreneurial culture, collaborative leadership and innovative opportunities