ServiceNow Series E175: Arun Sondhi, Global Head of ServiceNow Business at Globant

Today's guest is Arun Sondhi, Global Head of ServiceNow Business at Globant. Founded in 2003, Globant are a digitally native company that are passionate about the way tech can change industries, experiences and lives. That’s why, for the last 20+ years, Globant have been dedicated to creating digital products that consumers love. The company's platforms enhance digital transformation, from using tech to make organizations and their cultures more human, to applying AI to reinvent how software is coded and tested.

Globant help clients leverage the full potential of the ServiceNow platform, helping them drive the efficiency, agility and innovation that will unlock new levels of growth and performance. They work with clients to fully utilize ServiceNow’s robust out-of-the-box capabilities, as well as extend its functionality through customization and configuration, to meet specific business needs and goals across IT, HR, customer experience, creative and beyond.

In the episode, Arun talks about:

His 20+ year journey as an IT expert, specializing in ServiceNow,

How AI and automation drives efficiency, error reduction and transformation,

AI enhancing efficiency for ServiceNow citizen developers,

Globant’s focus on tailoring ServiceNow solutions to customer-specific needs,

Supporting customer-focused growth and broad learning at Globant,

Advice to stay curious, embrace learning and build strong relationships