ServiceNow Series E190: Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow

Today's guest is Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow. Founded in 2003, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster and better ways to make work flow. Their aim is to allow employees and customers to be more connected, more innovative and more agile, therefore creating the future we imagine.

Jonathan is a trusted technology thought leader, advisor to executives and mentor. As the Principal Digital Strategist for the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Previously, he was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments.

In the episode, Jonathan talks about:

His journey as Tech leader with extensive federal government experience,

How ServiceNow streamlines complex government workflows for better service,

Integrating tailored Generative AI for enhanced workflow,

Providing secure, AI-enhanced platforms for federal agencies,

How ServiceNow enhances government service delivery with AI-powered workflows,

Building trust with reliable, secure and AI-enhanced services