ServiceNow Series E193: Lars-Åke Bolk, Principal Solutions Architect at Axians

Today's guest is Lars-Åke Bolk, Principal Solutions Architect at Axians in Sweden. Founded in 1993, Axians is an international brand specializing in IT and Information and Communication Technology. They have built the business by trying to be closer, faster and more flexible than the largest IT suppliers. Axians is aimed at businesses that place the highest possible demands on customer service, specialist knowledge, availability, and IT & telecom systems that work around the clock, 365 days a year.

Lars is a trusted advisor in digital transformation with ServiceNow, specializing in technology strategy, governance, solution design and architecture. He provides best practice guidance to support customers across technical planning and execution - helping them build the right technical strategy, implementation plan, platform governance process and operating model. As one of the few examined ServiceNow Certified Master Architects in Europe, Lars brings deep expertise to every engagement.

In the episode, Lars-Åke talks about:

His background as a ServiceNow expert, speaker and mentor,

Transitioning into ServiceNow from BMC Remedy, building ITSM practice,

Training as a Certified Master Architect,

Challenging program focused on leadership, communication & strategic alignment,

How CMA training expands knowledge, aligning tech with business value,

Focus on business value, governance, mentorship and knowledge sharing,

Advice to stay humble, build a network, understand value and seek help