
The Main Scoop, Episode 16: Relationship Banking in the Era of Experience
About this episode
Leading businesses know connecting with customers is more than delivering products, services, and technology. It's about nurturing and growing relationships by consistently delivering experiences that meet or exceed customer expectations. Tune in for this episode of The Main Scoop™ to hear from Iain McCorquodale, Global Head of Core Solutions at NatWest, as he joins Daniel Newman and Greg Lotko to discuss how Natwest approaches relationship banking to increase customer loyalty and create a competitive advantage.
It was a great conversation and one you don't want to miss. Like what you've heard? Check out all our past episodes here, and be sure to subscribe so you never miss an episode of The Main Scoop™ series.
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