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Connect with Donald Miller on social media: https://www.instagram.com/donaldmiller/ https://www.facebook.com/donaldmillerwords http://StoryBrand.com
Building a StoryBrand 2.0 is now available! https://buildingastorybrand.com/?utm_medium=social&utm_source=youtube&utm_campaign=&utm_term=cb&utm_content=SB_Framework
Make your marketing and messaging work with the StoryBrand framework—and you can do that with the updated version of the book, Building a StoryBrand 2.0, now available!
Most of us think that if you deliver results, everything else will take care of itself.
It's not true. If you have a really great product and you do a good job telling people about it,
then your business will grow. There's really three pieces to it, getting new leads,
converting those leads into clients and delivering results. This is just how to scale, period.
If you have ever struggled to explain what your business does or you felt like your marketing
should be converting better than it is, this might be the most valuable two days you spend
this year. Story brand your business live. It's a two-day in-person workshop happening May 7th
and 8th in Nashville. That's not a conference. It's a working session where you will build clear
messaging for your business, create five survival soundbites that you can use immediately and get
direct feedback from story brand certified guides who are in the room with you until your message
actually makes sense to customers. So far, all of this year's workshops have sold out,
so don't miss your chance to attend this May. If you want marketing and messaging that is simpler,
clearer and more effective, just go to storybrand.com slash live and join us in Nashville this May.
You're listening to the Story Brand podcast based on Donald Miller's best-selling book,
Building a Story Brand. The Story Brand framework is made up of seven key elements.
All of them anchored in one powerful idea. Your customer is the hero and you are their guide.
Each week on the podcast, you'll get exactly what you need to craft clear messaging that connects
with more customers and grows your business. Now let's dive in with your host, Donald Miller.
Today's episode of the Story Brand podcast is all about growing a $400,000 independent marketing
business. Normally we speak to business owners, business founders everywhere. Today, I want to talk
to freelance marketers, independent marketers. However, if you just own a regular business,
you're actually going to learn a lot about just growing a business period, but today I do want to
focus on independent marketers. The reason is we actually have a certification at Story Brand,
the Story Brand guide certification, Story Brand certified guides. These are freelance marketers
that we have certified in our products, Story Brand products, to go out and help people understand
the framework and execute a marketing plan that works. The Small Business Owners, after I wrote
Building a Story Brand that book sold 1.4 million copies, I got flooded with Small Business
Owners saying, hey, will you make my website? That's not really what I do. I'm much more wired
as a professor. I write books. I teach this framework. Don't actually do the execution part.
I began to certify Story Brand certified guides to do that for us. They're all at a directory
called MarketingMadeSimple.com. There are hundreds of them. They do great business. We tend to
vet them and so they're the best of the best, really great community. Since then, though, that was
about nine years ago, we have learned what it takes to actually grow an independent marketing
business. Today, I want to share with you best practices. If you own an independent marketing
business, a freelance marketing business, you are going to learn a lot because we have figured out
a lot based on best practices. I'll do this walking you through the three-phase 15-step journey. We
take every independent marketing business to get to that $400,000 mark. Now, why $400,000? The
main reason is I've met multiple guides in our program. One, Chris Jones was just talking to her
the other day. She went from $100,000 in annual revenue to $400,000 in annual revenue. She's
able to deliver a fantastic value for her clients. She's just done a fantastic job. She doesn't even
have a virtual assistant. She does this without an assistant. I picked the number 400,000 because
it seems like we had so many guides who were able to get there without starting an agency, without
hiring a team, continuing to have good work-life balance, offering fantastic value for their clients,
really great return on investment. It's just the sweet spot. Many of our guides have multi-million
dollar agencies. Many of them go well over $400,000. But to me, it's that $400,000 mark. It's
kind of where you're asking yourself, do I actually need more money than this? I like my client
load. I'm not having to deal with a ton of clients. I'm not spending a bunch of plates. I'm able to
sleep at night. I don't have a staff to deal with. It's a nice place to be. If you're wired like me,
you've got to go way past 400 grand because you just, you full throttle, you love building things.
But most guides are kind of part-time artists in some ways and they want work-life balance. So
in today's episode, I'm going to walk you through the three phases and 15 steps that we guide
our guides through inside of the story brand certified program. If you're not in our program,
it's still going to help you understand what steps you need to take. And if you don't have a
freelance marketing business, this is just a small business guide. I mean, it's some of it is
specific to freelance marketers, but it's also how to get your business from kind of a side hustle
into that $400,000 mark. If you have a business that's already at half a million or a million or
five million, the exact same steps will get you to 10 million, 20 million. This is just how to
scale your business period. All right, let's get into it. The certified guide program starts with
three phases. Those phases are attract leads in phase one, close leads in phase two, and deliver
results in phase three. So those are the three foundational pillars of growing a business.
You've got to have leads coming in. You have to be able to close those leads efficiently and
effectively. And then the whole thing falls apart if you don't deliver incredible results
to your clients. And I'm wondering, do you understand your business that way? There's really
three pieces to it. Getting new clients, getting new leads, converting those leads into clients
and delivering results. Most of us think, and it's a lie, that if you deliver results, everything
else will take care of itself. It's not true. I call this the field of dreams fantasy. If you build
it, they will come. If you create really great products, people will line up out the door.
Absolutely 100% false. If you have a really great product that delivers results and you do a
good job telling people about it, then your business will grow. And most people, you know,
they skip that second part. They don't tell people about it. Let's do a little deep dive into this.
First of all, you've got to attract leads. You got to build a lead engine that supports that
$400,000 business. Now, the way I do this is I say, okay, if I'm going to do $400,000 in business,
I need three retainers at X. I need four full sales funnel creation packages at X. I need to
deliver one workshop in which this number of people come and pay this much money. In other words,
I'm taking the actual products that I sell and I'm reverse engineering $400,000 in revenue.
And then I actually know what I need to sell. The reason I do that is because each of those
products probably needs its own lead generator. Now, if 100 people download my lead generator
and I know that I'm going to close 10% of those, then I know how many leads I need to get,
how many leads I need to close and then how many products I need to sell in order to hit $400,000.
But it all starts with those leads. You need these leads. And so the very first thing we need is
leads. And what we do to help you get leads is first, we help you come up with your foundational
sound bites. In order to grow a business, it is the foundation of a story where in philosophy is
this, you need to disseminate a message that is zero cognitive load. You need to disseminate
sound bites about the problems that you solve that that mean people don't have to think in order
to understand what you can do for them. The only way to do that is short, repeatable sound bites.
There are actually five sound bites that we help our story brand certified guides create.
Every guide is custom. They all deal with different problems and so they have a custom set of sound
bites. And then they actually, that's step one. We help you come up with those sound bites.
And these are repeatable things that you say at a cocktail party. They're on your website.
They're in your lead generator. You open and close your YouTube videos with them. They're in the
bio of your social media. I mean, you disseminate these sound bites almost like a campaign trying
to get people to memorize them. This is the by far the most effective way to grow a business.
By far is disseminate that confusing, complex message that you are putting out in the world that
everybody's ignoring. And you actually distill those into repeatable sound bites. That's step one.
Step two is we give you a conversion website kit. We help you take those sound bites and we explain
to you exactly what to do with them on a website. Your website needs to be a sales team.
It's not a clearinghouse for your portfolio. People mess this up all the time, especially creatives.
They just put all their work on there and hope that that's going to do it. No, your website needs
to sell for you. It needs to explain the value that you bring to the client. And it needs to
hit those curiosity touch points where they say, I wonder if this person can help me survive.
One of this person can help me make money. One of this person can help me reach into a certain
demographic. It looks like they're good at that. Maybe I'll give them a call. And then once you have
those things, once you have your sound bites and your website, you can actually start pointing
attention toward your sound bite and your website. And you do that with what we call the authority
content system. This is a system that we give our story brand certified guides that helps them make
YouTube videos, social media posts. You can create LinkedIn articles, you know, on and on,
ways of making yourself what a friend of mine calls five mile famous. And five mile famous
just means you're the authority in your area or the authority in your demographic that you're
serving. You know, whatever that is, you need a system of content delivery that brings attention
to your sales funnel. Your landing page, your lead generator emails, those are sales funnels,
right? But nothing's going to happen until you bring attention to those. Yes, you can use paid ads.
But we do very little paid ads at story brand and have a very successful company. Why? Because we
use an authority content system to create YouTube videos, podcasts, social media posts, LinkedIn
articles that drive our sales funnel. So that's step three. Step four is the smart nurture engine.
A lot of people don't know that up to 85% of your customers will not do business with you until
they've heard from you consistently for a year. That is one to two times a week for a year,
12 months, up to 85%. Why is that? Well, think about the brands that you've bought from.
Maybe you saw something on Instagram. Maybe it was a pair of shoes that you liked or you know,
who knows what it was? You clicked on it. You actually gave them your email address in exchange
for 10% off on their first order or on your first order, but you didn't place that order.
Then they started emailing you, text messaging you, posting ads on Instagram that you saw.
How many, honestly, how many weeks was it? How many months was it before you finally placed
an order? What they did was they warmed you up. They gave you value over time. They
reminded that you ex that you that they exist and they created trust. It's only when you trust
a brand that you buy from them. How does trust happen? It was a formula for trust. Trust equals
value over time. Trust equals value over time. So you have to stay in touch with that customer.
And the best way to do this traditionally and still today is one to two emails a week for a year.
52 to 104 emails. When I create a robust nurture campaign, that's how many emails I am writing.
And you need this as a freelance marketer. You need to be in touch. You're either sitting
out a newsletter or you're sitting out emails, whatever it is, you need to be in consistent touch
with that customer for at least one year. What we do with our story of certified guides is we
give them those emails. They can drop them into AI, customize them, rewrite them themselves,
plug them into their CRM and go. But these are proven emails that close business as a freelance
marketer. Next is the evergreen authority webinar. This is the fifth thing that we do to help
you get leads. We give you a keynote deck that you can click through in the form of a webinar
to close or to actually attract a lot of leads all in one place. And plus when you're on camera
delivering a webinar, you are the authority. And so we're positioning you as the authority.
You don't have to think about what to say. We actually give you a deck and you click through it.
So let me go back through the five things that we help you do. First,
those foundational soundbites. Second, you put those soundbites into a website that works,
landing pages that works. Then you bring attention to that sales funnel through an authority
content system linked in YouTube, social media. And then if they don't buy, you nurture them for a
year so that they stay warm and familiar. And then you actually occasionally present a webinar
which you can close sales right there on the webinar or even attract more leads. So five things
that you need to do that every small business needs to do, but especially freelance marketers,
in this case, in order to grow a $400,000 business. All right. Let's actually talk about closing those
leads. Now you've got a pipeline of leads flowing in. What can you do to close those leads?
Right. The very first thing and arguably the most important thing is the pitch deck.
This is a keynote presentation that you click through that has a specific formula that invites
the customer into a story in which they realize they need a sales funnel and they're going to buy
one from you. This is very formulaic. It's strategically created. We actually give our guides
a pitch deck that they can customize for their specific business. But this is the number one thing.
Why? One is answer so many questions and makes things so clear for a potential client that they
have zero cognitive dissonance. They feel extremely clear about what you can do for them. And they
are much more likely to say yes, right there on the call or it shortens the sales cycle dramatically.
That's the first reason a pitch deck is important. The second reason a pitch deck is important is
it helps you understand your offer. Just by creating the pitch deck and clicking through it, you
better understand the value and can communicate that succinctly to any potential client.
Next, you got to offer them something. And so we have an offer architecture framework. Step seven
in phase two is the offer architecture framework. There is a way to structure an offer
so that it is perceived as very high value to the client and actually helps them understand
the value that they are going to get. I'll give you a little clue. It is products delivered
inside a fixed timeline. Products delivered inside a fixed timeline. If they're going to experience
a six week small business marketing overhaul, they are much more likely to buy that than a website.
Why? Because it's a marketing overhaul and each week we have deliverables and we're going to hit
those deliverables and this allows you to charge a premium because you're doing something much bigger
than just delivering a website. But there is a way to architect that offer and we give that to you
in the story ran certified guide program. All right. Next is the deal closing proposal system.
You actually send out a proposal but that proposal needs to be designed beautifully like a PDF
and needs to include very specific information in a specific order. You are basically repeating
the deal points you put in the pitch deck inside of a custom proposal and inviting the customer
into a story. This is by the way the third way that we're helping you close that deal.
Now step nine is the retention and growth playbook after you close the deal. What you actually
want to do is you want to turn these into retainers and you actually want to offer a ladder of
services that end up with you as their fractional marketing director or fractional CMO. This is
where pretty much all if not the overwhelming majority like upwards of 90 percent of our story
ran certified guides who are doing that $400,000 number. They're working in short-term retainers
as well as one-off projects. So we teach you to do that how to sell yourself as a fractional.
The client testimonial referral system is step 10. If you do not have case studies,
if you're not regularly collecting testimonials, if you're not putting your testimonies into
testimonials into Instagram, if you're not emailing testimonies to your clients in that 52 to 104
email nurture engine, then you're not making use of one of your most powerful assets to close deals.
People believe you 25 percent when you say you can change their lives and deliver value,
they believe a client 75 percent. So some of your best sales will happen in testimonials and
also you want to incentivize referrals. And so when you join story ran certified guide program,
we give you a system in which you can do that. All right, let's talk about Phase 3 and it's by far
the most important. That is deliver actual results. I mean make small businesses a ton of money
if they hire you as a marketer. This is the giant difference between a story ran certified
guide and everybody else. We harp this in our certification so hard and it's it's this. Nobody's
paying you to be an artist. They're paying you to grow their business. Nobody's paying you for
creativity. They're paying you for results. Now you can be creative and you can be an artist,
but if you aren't delivering results for that client, you should not be called a story ran certified
guide. If somebody spends $100,000 on marketing, they should make a million dollars off of you.
They should make a million dollars that they wouldn't have made if you wouldn't have created
that sales funnel. That's where story brand is different. That's where our marketers are known as
really strong business people and really strong business partners. So how do we help our story
ran certified guides deliver great results. The first is the sound bite strategy delivery system.
What this is, it's a story brand sales funnel license. And so if you go to story brand sales funnel
dot com right now, it explains all of what a story brand sales funnel is and all of the products
you can buy to create a story brand sales funnel. So step 11 is we license you to deliver specific
story brand products that work. Next is the fractional leadership positioning system. This is how
you position yourself as a fractional CMO or fractional marketing director at that retainer level.
And what to deliver on behalf of your clients that is of extreme value to them and gets them the
best possible return. And then there's the story brand messaging keynote and workshop.
We actually give you a robust keynote that you can click through in the form of a paid workshop.
So people can literally pay you to come in and deliver this workshop. It's also great for breakout
sessions at existing conferences and webinars. You can use this as a secondary webinar. But people
get paid $5,000. Our guides get paid all the time. Five and $10,000 to deliver the same keynote
that I deliver. Why? Because story brand is the rock star, not you, not me. It's the actual
framework and people will pay to hear it at their conference. And then there's the own and niche
playbook, not all not even most, but many of our guides have gone from well, Joshua Taylor went
from one million to 10 million when he niched down on just car wash owners. Can you imagine
you're doing marketing for small businesses in the new and you say, I'm not going to work with
anybody. Don't own a car wash. You actually 10 X from one million to 10 million in revenue.
There's a it's a powerful play to niche down. Not everybody wants to do it. Not everybody has to
do it. But if you want to do it, step 14 in the story brand certified guide program teaches you
how to do it gives you the marketing collateral and the decision making collateral to choose a niche
and market yourself as an expert in that space. And then finally, step 15, if you want to scale
up past $400,000 into the millions, we have an agency growth plan. So you actually grow your
independent solo independent marketing business into a full, pledged agency. Now this takes you into
the millions of dollars a year. Not for everybody. If you want to run a team, it's a whole different
skill set from creating sales funnels to running a team as a completely different skill set.
But it's one that I've enjoyed learning how to do managing a team. It's expanded my
skill set that I can lead a team now took forever. I didn't know how to do it at first.
But if you want to do that, you can and we give you a playbook. And that's it. If you take these 15
steps in these three phases, it is nearly impossible for you not to have at least a $400,000
business. And honestly, probably a lot bigger than that. One final thing that I want to say to
all independent marketers, freelance marketers, and also just business owners who are still listening
to me, it is easier to run a $400,000 business than $100,000 business. I know that because it's
easier for me to run a $10,000,000 business than a million dollar business. I remember when my
business was a million dollar business. I had no time. I was always on airplanes.
Thankfully, I wasn't a dad, but my wife wish she saw it wish that she could see more of me.
Why? The systems were not in place. The processes were not in place. The pitch deck wasn't there
that closes sales easier. The lead generators weren't there that bring in a pipeline of leads while
I sleep. The sales and nurture emails weren't closing clients and warming up clients. None of that
was in place. And because of it, I was doing it all myself. The systems and processes that you
need to install in order to get to $400,000 give you work life balance. It's just an added benefit
of having the systems and processes in place. All right. You're probably saying done. You've done
an effective job. I wouldn't mind being a story brand certified guide. What do I need to do?
Go to story brand marketing business.com story brand marketing business.com. I've got a checklist
there that will help you check off the things that you need to do to get to a $400,000 independent
marketing business. So story brand marketing business.com download the checklist and we will go from
there. If you say, Don, I just want to be a story brand certified guide. Where do I go?
Story brand.com slash guide story brand.com slash guide. We will take you through the three phases
and the 15 steps and you'll join a community of hundreds of the most successful independent
marketers in the world. I hope this has been helpful for you, especially if you own an independent
marketing business. I hope that this episode has helped you understand how to grow your independent
marketing business. And again, we'd always love to have you as a guide story brand.com slash guide.
Thanks for listening to the story brand podcast. No matter where you are in your marketing and
messaging journey, get the tools, the training and the support you need to start clarifying that
message at story brand.com. And don't forget to follow and subscribe to the show wherever you
get your podcasts. So you never miss an episode. And if you're watching on YouTube, hit that
subscribe button and then leave a comment letting us know what resonated with you and what we can
impact to help your business grow in a future episode. Thanks again for listening and we'll see you
next week.



