Unlocking Customer-Centric AI with Chris Hood
About this episode
In this conversation, Chris Hood and Eva Karnaukh discuss the importance of customer-centric AI, emphasizing that successful AI implementation should focus on solving customer problems rather than just technology. They explore the challenges businesses face in adopting AI, the significance of data readiness, and the need for a strategic approach to AI projects. Chris introduces his new eBook, 'AI Powered Customer Success,' which provides a framework for integrating AI into customer success strategies. The discussion also touches on future trends in AI and technology, urging businesses to prioritize customer needs in their AI initiatives.
Get every episode summarized
Each time EVKA's Talk @ 5 o'clock publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from EVKA's Talk @ 5 o'clock
The Three Questions that will change your life
EVKA's Talk @ 5 o'clock
Self-realization has nothing to do with your finding yourself
EVKA's Talk @ 5 o'clock
Your social media is your new resume
EVKA's Talk @ 5 o'clock
Stop trying to learn AI.
EVKA's Talk @ 5 o'clock