Verizon CTO Yago Tenorio on Building the Autonomous Network

The next evolution of enterprise networks is not more automation, it is autonomy.

In this episode of Technovation, Peter High speaks with Verizon CTO Yago Tenorio about how Verizon is building toward Level 4 network autonomy, where AI agents operate as “digital colleagues” under human supervision. Yago explains how autonomous systems could reduce incident resolution from hours to seconds, identify customer experience gaps traditional network monitoring cannot see, and operate safely through observability, traceability, reversibility, and accountability.

They also discuss Verizon’s rollout of Claude Code to 33,000 technology employees, the changing skills required in an AI-first workforce, why data and domain expertise matter more than simply deploying the largest language model, and how AI could reshape the future of connectivity.

This episode is presented by ElevenLabs — Bringing technology to life. Learn more at elevenlabs.io