When the SH!T Hits the FAN

Pool Pros text questions here

This week, Lee and Shane dive into one of the most frustrating—and head-scratching—realities of running a pool service company: employees who decide to quit right in the middle of peak season. From the “you’ve got to be kidding me” timing to the domino effect it has on routes, scheduling, and client relationships, they pull back the curtain on what it’s really like when your business takes a hit at the busiest time of the year.

They swap stories about the most outrageous exits they’ve seen, why peak-season walkouts feel like a gut punch, and how they managed to survive the chaos. The conversation balances venting with insight, covering topics like:

• How to prepare for sudden turnover before it happens.
• Why some employees wait until the worst possible moment to walk away.
• The emotional toll of scrambling to cover routes while keeping customers happy.
• Lessons learned and strategies to minimize damage when the inevitable “WTF moment” strikes.

If you’ve ever had a tech throw in the towel on a sweltering July morning—or you fear it might happen one day—you won’t want to miss this brutally honest and slightly cathartic conversation.

Listen in, laugh a little, and nod along—you’re not alone.

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