☹️ Why Customer Service Died at Verizon - a True Story

Watters Garden Center focuses on outstanding service, making sure our customers get the right plants, the right answers to their questions, and a great experience when they visit the Garden Center. Master Gardener Ken Lain shares a few customer service experiences that have driven him away from some businesses, and why service is so important for business success.

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Ken Lain, The Mountain Gardener

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