Your Customer's Pool Isn’t Broken—You’re Just Wrong

Pool Pros text questions here

Andrea is back. Alone. Unsupervised. And apparently powered by battery backups and unresolved rage toward misinformation.

In this episode of Andrea Unfiltered, she dives headfirst into pool chemistry fundamentals—except instead of reading you a boring textbook, she drags bad pool advice into the street and fights it like it owes her money.

This is Part One of her “Cool Chemicals” series (yes, she named it herself, and yes, she’s proud of it). Expect a crash course in sanitizers, water balance, and why your pool isn’t broken—you just don’t understand it.

Also… somehow Jimmy Dean sausage complaints make an appearance. Because of course they do.

🔥 What You’ll Learn (Whether You’re Ready or Not)

💀 Salt Systems: Stop Lying to Yourself

🧠 The Human Body Analogy You Didn’t Ask For (But Now Can’t Unhear)

🧼 Disinfection vs Sanitization (AKA Killing Germs vs Making Them Regret Existing)

⚖️ Water Balance: Your Pool is Either Dissolving Itself or Turning into a Cave

🧪 Chemical Chaos & “Oops, It’s Snowing in the Pool” Moments

🧬 Chlorine vs Bromine: The Family Feud Nobody Asked For

⚡ Advanced Systems (AOP, UV, Ozone, PHMB… aka The Avengers of Overcomplication)

📉 pH, Alkalinity, and Why Your Weekly Acid Dump is Ruining Lives

🧾 Test Kit Truth Bombs

Example of Price increase letter:

Dear Mr. Pool Owner,

The cost of maintaining a swimming pool has increased across the board. Chemicals, equipment, fuel, insurance, and labor have all risen significantly over the past few years, while the level of service required to properly care for your pool continues to grow.

We have absorbed these increases for as long as possible to avoid impacting you. However, continuing to do so would compromise the quality and reliability of the service you expect.

For that reason, we will be implementing a rate adjustment effective [insert date].

This change allows us to maintain consistent service, use high-quality products, retain skilled technicians, and address issues before they become costly problems. Our goal is not to cut corners—but to continue doing the job the right way.

We understand that increases are never ideal, but maintaining your pool properly requires it. Our commitment to you remains the same.

If you have any questions, please feel free to reach out.

Thank you for your continued trust.

Sincerely,
[Your Name / Company Name]

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