Jim Kalbach

Author and expert on Jobs to Be Done

United States

About Jim

Jim Kalbach is a renowned author and expert on Jobs to Be Done. He is the founder of 180 Degrees Consulting, a global consulting firm that helps organizations design customer experiences. Jim has written several books on Jobs to Be Done, including The Jobs To Be Done: Align Your Markets, Organization, and Strategy Around Customer Needs. He is a sought-after speaker and has presented at various conferences and events. Jim is based in the United States.

Associated Podcasts

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Recent Appearances

312 - From Mapping to Meaning: Co-Creation Through Jobs to Be Done with Jim Kalbach

Unprofessionalism•Mar 11, 2025•1:11:13•guest