Mat Patterson

Customer support expert

San Francisco, USA

About Mat

Mat Patterson is a customer support expert and the founder of Help Scout. He has over 15 years of experience in customer support and has helped numerous businesses build and maintain effective knowledge bases. Mat is also a popular speaker and writer on customer support and knowledge management.

Associated Podcasts

Happy to Help | A Customer Support Podcast

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Recent Appearances

How to Build and Maintain an Effective Knowledge Base with Mat Patterson

Happy to Help | A Customer Support Podcast•Apr 8, 2025•46:22•guest